Medbridge Transport Photos










Medbridge Transport Introduce
For residents across the Greater Houston area, particularly in the Humble, Texas region and surrounding communities, navigating transportation, especially for critical medical appointments or for individuals with mobility challenges, can be a major hurdle. Standard taxi services and public transit may not have the resources or specialization required for safe, comfortable, and timely assisted transport. This is where a dedicated service like Medbridge Transport steps in, providing a vital link in the community's healthcare and personal mobility ecosystem.
Medbridge Transport is a professional transportation service specializing in Non-Emergency Medical Transportation (NEMT), handicapped transportation, and specialized taxi services. They are committed to offering compassionate and reliable transport for seniors, individuals with disabilities, and patients needing assistance to medical visits, rehab centers, or even personal events. Recognizing the importance of punctuality and personalized care in the medical field, their mission is to reduce the stress associated with getting to and from appointments, a crucial factor in the large and often congested Houston metro area.
A significant point of pride for this business is its identity as a Black-owned enterprise, contributing to the diversity and economic vitality of the local Texas business landscape. They offer a specialized service that goes far beyond simply providing a ride; their focus is on "assisted transportation," ensuring a more comprehensive, 'door-to-door' level of service that provides security and peace of mind for both the passenger and their family members. This kind of specialized care is essential for maintaining the independence and health consistency of many Texas seniors and disabled citizens.
However, it is important for prospective customers to know that the quality of service may be inconsistent. While the company markets itself with a focus on compassion and reliability, some customer feedback indicates issues with timeliness, inefficient routing, and high pricing, with one customer noting a two-hour delay due to internal issues and a flat tire, resulting in a missed portion of a medical appointment. Another report highlights internal difficulties, such as a lack of personnel to process new customers, leading to service refusal. Users relying on this crucial service must weigh these potential concerns against the advertised benefits and services.
Medbridge Transport is conveniently located in the Humble, TX area, which serves the vast expanse of the Greater Houston metropolitan region. This location allows them to efficiently dispatch specialized vehicles to serve patients in the local and surrounding Texas communities.
The official address for this essential transportation provider is:
- 15100 Lee Rd Suite 103, Humble, TX 77396, USA
Located in the 77396 zip code, the business is situated to easily access key highways that connect Humble to downtown Houston, the Texas Medical Center, and various suburban hospitals and clinics. The ability to navigate this broad service area is critical for NEMT providers.
The physical facility and services are designed with accessibility as a priority, ensuring that customers with mobility challenges can interact with the business with ease. Accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Medbridge Transport specializes in a wide array of assisted and medical transportation services, categorized across their roles as a Handicapped Transportation Service, Transportation Service, and Taxi Service. Their comprehensive list of transport capabilities ensures that almost any non-emergency need can be met with specialized care.
Primary services are extensive and include, but are not limited to:
- Ambulatory Medical Transportation: Transport for patients who can walk, perhaps with some assistance.
- Wheelchair Accessible Transportation: Specialized vehicles and assistance for wheelchair users, including Wheelchair Taxi service.
- Stretcher Transportation: Services for patients requiring transport lying down.
- Dialysis Transportation: Dedicated and recurring rides, including a subscription service ($50.00), for patients requiring frequent travel to dialysis centers.
- Medical Appointment Transport: Rides to Doctor's Visits, Chemo Treatment, Physical Therapy, Wound Care, and Outpatient Surgery.
- Hospital & Facility Transfers: Assisted Transportation Following Hospital Discharge, Medical Transfers, and transport to Skilled Nursing or Rehab Facilities.
- Senior Transportation: Rides For Seniors and general Senior Transport to Senior Living Facilities.
- Personal and Group Transport: Transportation for Family Events, Family Gatherings, Personal Errands, and other Special Events Transport.
- Specialty Transportation: Services like Non-Emergency Medical Transportation (NEMT) and Non-Emergency Ambulance Transportation (where appropriate).
Medbridge Transport promotes several key features intended to distinguish its service within the competitive Texas transportation market, particularly focusing on compassionate, specialized care.
The main highlights and distinguishing features are:
- Specialized NEMT Focus: A core business model centered on Non-Emergency Medical Transportation, which typically involves higher standards of care, vehicle modification, and driver training than standard taxi services.
- Vehicle Accessibility: A dedicated fleet of Wheelchair Accessible Vehicles, including Wheelchair Cars, which are essential for disabled transportation in the area.
- Black-Owned Business: The company proudly identifies as a Black-owned business, supporting local economic diversity and community entrepreneurship in the Houston area.
- Assisted Service Level: The service includes 'Assisted Transportation' and 'Personal Assistance' components, suggesting a commitment to 'hand-to-hand' care for the elderly and disabled.
- Dialysis Subscription Service: A unique subscription model offered for frequent dialysis appointments, designed to provide a predictable and potentially cost-effective solution for recurring patient needs.
To inquire about services, rates, or to schedule a trip, prospective clients in the Texas area can utilize the following contact information:
- Address: 15100 Lee Rd Suite 103, Humble, TX 77396, USA
- Phone: (713) 766-5385
- Mobile Phone: +1 713-766-5385
For Houston-area residents, particularly those in the Humble and surrounding communities, who require highly specialized non-emergency medical transportation, Medbridge Transport offers a significant, localized inventory of service options. What makes this service potentially worth choosing is its extensive commitment to highly specific needs—from Stretcher Transportation to the Dialysis Transport subscription—a level of specialization that is not common with general transportation or taxi providers. For a patient or a family member seeking a service that understands the nuances of hospital discharge or medical visits, the advertised breadth of experience and specialized fleet may be a compelling factor.
Furthermore, choosing a local, Black-owned business can be a priority for many Texans who wish to support diverse community enterprises. The company positions itself as a compassionate provider of essential services, focusing on the comfort and dignity of vulnerable populations like seniors and wheelchair users.
However, the decision to choose Medbridge Transport must be approached with caution due to verifiable customer feedback that has raised serious concerns about critical failures in service delivery, particularly regarding extreme lateness and poor customer communication. A medical transportation service must be unequivocally reliable, and reports of missed appointments or extensive delays due to operational issues are serious red flags. Prospective users in Texas, where timing is critical for medical care, should carefully evaluate these risks. While the service list is expansive and the specialized fleet is a definite advantage, the reliability issues reported by some customers suggest that careful scheduling, backup plans, and clear, firm communication with the company prior to booking are highly advisable steps to mitigate potential problems. Ultimately, Medbridge Transport offers specialized features that are hard to find elsewhere, but users must weigh this against the documented inconsistencies in service delivery.
Medbridge Transport Services
Handicapped Transportation Service
- Ambulatory Medical Transportation
- Ambulatory Patient Transport
- Ambulatory Surgical
- Ambulatory Transportation
- Assisted Transportation
- Assisted Transportation Following Hospital Discharge
- Car Services
- Cardiac Rehabilitation
- Center Transportation
- Chemo Treatment
- Day Surgery
- Dialysis Appointments
- Dialysis Center
- Dialysis Transport
- Dialysis Transportation
- Disabled Transportation
- Disabled Transportation In
- Doctor's Appointment Transport
- Doctor's Visits
- Events Transport
- Family Events
- Family Gatherings
- Group Transport
- Group Transportation
- Home Services
- Hospital Discharge Transportation
- Medical Appointments
- Medical Transfers
- Medical Transportation
- Medical Trips
- Medical Visits
- Nemt Service
- Non Emergency
- Non Emergency Medical Transportation
- Non- Emergency Ambulance Transportation
- Non- Emergency Medical Transportation Services
- Outpatient Surgery
- Outpatient Surgery Transport
- Outpatient Transportation
- Patient Transport Services
- Personal Assistance
- Personal Errands
- Physical Therapy
- Pulmonary And Cardiac Rehabilitation
- Reclining Wheelchair
- Rehab Facilities
- Rides For Senior
- Safer Transportation
- Senior Living Facility
- Senior Transport
- Skilled Nursing
- Special Events Transport
- Specialty Transportation
- Stretcher Transportation
- Surgery Transportation
- Transportation For Senior Citizens
- Treatment Transportation
- Wheelchair & Medical Transportation
- Wheelchair Accessible Transportation
- Wheelchair Accessible Vehicles
- Wheelchair Car
- Wheelchair Transfer
- Wheelchair Transportation Transportation
- Wheelchair Users
- Wound Care
Transportation Service
- Dialysis Transportation. We offer dialysis rides to patients. Through our dialysis transport subscription service. $50.00
We offer dialysis rides to patients. Through our dialysis transport subscription service.
- Wheelchair Transportation
Taxi Service
- Wheelchair Taxi
Medbridge Transport Details
From the business
- Identifies as Black-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Medbridge Transport Location
Medbridge Transport
15100 Lee Rd Suite 103, Humble, TX 77396, USA
Medbridge Transport Reviews
driversdoctorcomfortablewheelchairsafelyvanpatientjobbook
★ 5★ 4★ 3★ 2★ 1If I could give no stars I would. 1st time I came here no one would help, everyone was on lunch. The next time I tried, they didn't have the personell in the office to run my credit card and bill me out as a new customer. Had to wait around for them to tell me sorry we can't help you.
Jul 08, 2025 · Ruben LartigueI do not know if any of these other reviews are authentic, but mine is & people need the truth. Firstly, they’re overpriced for the “quality” of their services. Charging upward of $300 for a 20 minute ride round trip is the epitome of absurd. Secondly, My father was expected to be picked up by 2 PM in the afternoon and the driver came at 2:50 PM. Professionalism, where? When he was picked up, they followed a route that was ridiculously inefficient which means the driver did not know the directions of the destination. On the road, there was a flat tire and the driver was hesitant and lackluster in decision-making that my father had to call the office himself to report the flat tire. They eventually sent over a second driver and by the time my father arrived, the medical office was packed and ready to go for the day. He was over an hour late. Fortunately, they were kind enough to see him after all the hardships. My father expressed his frustrations indicating this was the worst customer service experience he’d ever endured. This company is despicable and their incompetence to fulfill simple job duties was on full display. No person should be treated nor should they trust their beloved family members to hands of Med bridge transport! They honestly and truly deserve 0/5 stars.
Nov 06, 2020 · Sandra IThe driver was extremely professional. He took care while loading my mother. He was kind and patient. He was an excellent driver, obeying all traffic laws. He was very compassionate, checking on my mother frequently during the drive. I appreciate his love for his job and the care he showed us during the trip. Top notch driver!!
Aug 20, 2020 · Rebekah PetersonIn an unexpected loss of my father-in-law, my family had to figure out how we would be transporting my mother-in-law who is in a wheelchair to the funeral home, the cemetery, and the church. Taxi cabs have been unreliable and have had her wait up to 4 hours & metro lift doesn't go everywhere she needs to go sometimes. Today was my father-in-law's funeral and there were 3 different locations my mother-in-law needed to get to. Not only did Medbridge respond in a timely manner a few days ago when we began searching for this type of transportation, but they accepted our "finicky all-day" schedule (in having to pick up & drop off several times in different places.) This request, mind you, was on short notice & not booked in advance considering our circumstances. We cannot express enough gratitude to David & his wife who were so kind, caring, professional, & passionate in taking care of my mother-in-law's transportation needs. As it turned out, the schedule we provided them initially did not go as planned being that the service was shorter than expected and the burial was as well. Low & behold we contacted Medbridge & fortunate for us they were available and able to make accommodations twice in adjusting our pick up times. They kept communication with us informing status of pick up times. They even built a rapport with my mother-in-law and my family making us very comfortable with their work values & ethic.We are extremely thankful as they provided outstanding customer service...truly above and beyond our expectations! I strongly recommend Medbridge Transport and look forward to using them again & again.
Jul 02, 2018 · R MI cannot Thank Debra and David enough for helping me out of a very bad situation. I called Debra holding back my tears to explain United cab was a No Show for my elderly mother's very important doctors appointment. Debra quickly called David and David quickly called me. He told me he could help me out and he would be at my house in 30 minutes. David arrived 25 minutes later with a smile on his face. Truly Amazing! David was very friendly and professional. He took care of my mother as if she was his mother. David told me his wife says he drives like a old man and this is true. My mother loved it.We arrived at 1:10 for a 1:15 appointment. Truly Amazing! When the appointment was over, David was outside waiting. Medbridge Transportationhas a customer Forever.. Thank You So Much!
Aug 08, 2018 · Rhondalyn Beasley
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