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Carvel Car RentalCar Rental Near MeTexasHarris CountyHumbleIah / Airport AreaCar Rental in Lee RoadMedbridge Transport
Medbridge Transport ico

Medbridge Transport
- 15100 Lee Rd Suite 103, Humble, TX 77396

Handicapped transportation service, Taxi service ★4.0

15100 Lee Rd Suite 103, Humble, TX 77396, USA

4.0
If I could give no stars I would. 1st time I came here no one would help, everyone was on lunch. The next time I tried, they didn't have the personell in the office to run my credit card and bill me out as a new customer. Had to wait around for them to tell me sorry we can't help you. - Ruben Lartigue
Medbridge Transport Overview Photos Intro Services Detail Location Reviews

Medbridge Transport Photos

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Medbridge Transport Introduce

For residents across the Greater Houston area, particularly in the Humble, Texas region and surrounding communities, navigating transportation, especially for critical medical appointments or for individuals with mobility challenges, can be a major hurdle. Standard taxi services and public transit may not have the resources or specialization required for safe, comfortable, and timely assisted transport. This is where a dedicated service like Medbridge Transport steps in, providing a vital link in the community's healthcare and personal mobility ecosystem.

Medbridge Transport is a professional transportation service specializing in Non-Emergency Medical Transportation (NEMT), handicapped transportation, and specialized taxi services. They are committed to offering compassionate and reliable transport for seniors, individuals with disabilities, and patients needing assistance to medical visits, rehab centers, or even personal events. Recognizing the importance of punctuality and personalized care in the medical field, their mission is to reduce the stress associated with getting to and from appointments, a crucial factor in the large and often congested Houston metro area.

A significant point of pride for this business is its identity as a Black-owned enterprise, contributing to the diversity and economic vitality of the local Texas business landscape. They offer a specialized service that goes far beyond simply providing a ride; their focus is on "assisted transportation," ensuring a more comprehensive, 'door-to-door' level of service that provides security and peace of mind for both the passenger and their family members. This kind of specialized care is essential for maintaining the independence and health consistency of many Texas seniors and disabled citizens.

However, it is important for prospective customers to know that the quality of service may be inconsistent. While the company markets itself with a focus on compassion and reliability, some customer feedback indicates issues with timeliness, inefficient routing, and high pricing, with one customer noting a two-hour delay due to internal issues and a flat tire, resulting in a missed portion of a medical appointment. Another report highlights internal difficulties, such as a lack of personnel to process new customers, leading to service refusal. Users relying on this crucial service must weigh these potential concerns against the advertised benefits and services.

Location and Accessibility

Medbridge Transport is conveniently located in the Humble, TX area, which serves the vast expanse of the Greater Houston metropolitan region. This location allows them to efficiently dispatch specialized vehicles to serve patients in the local and surrounding Texas communities.

The official address for this essential transportation provider is:

  • 15100 Lee Rd Suite 103, Humble, TX 77396, USA

Located in the 77396 zip code, the business is situated to easily access key highways that connect Humble to downtown Houston, the Texas Medical Center, and various suburban hospitals and clinics. The ability to navigate this broad service area is critical for NEMT providers.

The physical facility and services are designed with accessibility as a priority, ensuring that customers with mobility challenges can interact with the business with ease. Accessibility features include:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Furthermore, a core component of their offering is the fleet of specialized vehicles equipped for individuals using wheelchairs.

Services Offered

Medbridge Transport specializes in a wide array of assisted and medical transportation services, categorized across their roles as a Handicapped Transportation Service, Transportation Service, and Taxi Service. Their comprehensive list of transport capabilities ensures that almost any non-emergency need can be met with specialized care.

Primary services are extensive and include, but are not limited to:

  • Ambulatory Medical Transportation: Transport for patients who can walk, perhaps with some assistance.
  • Wheelchair Accessible Transportation: Specialized vehicles and assistance for wheelchair users, including Wheelchair Taxi service.
  • Stretcher Transportation: Services for patients requiring transport lying down.
  • Dialysis Transportation: Dedicated and recurring rides, including a subscription service ($50.00), for patients requiring frequent travel to dialysis centers.
  • Medical Appointment Transport: Rides to Doctor's Visits, Chemo Treatment, Physical Therapy, Wound Care, and Outpatient Surgery.
  • Hospital & Facility Transfers: Assisted Transportation Following Hospital Discharge, Medical Transfers, and transport to Skilled Nursing or Rehab Facilities.
  • Senior Transportation: Rides For Seniors and general Senior Transport to Senior Living Facilities.
  • Personal and Group Transport: Transportation for Family Events, Family Gatherings, Personal Errands, and other Special Events Transport.
  • Specialty Transportation: Services like Non-Emergency Medical Transportation (NEMT) and Non-Emergency Ambulance Transportation (where appropriate).
The depth of these offerings demonstrates an attempt to provide a full spectrum of non-emergency transport solutions across the Houston region.

Features / Highlights

Medbridge Transport promotes several key features intended to distinguish its service within the competitive Texas transportation market, particularly focusing on compassionate, specialized care.

The main highlights and distinguishing features are:

  • Specialized NEMT Focus: A core business model centered on Non-Emergency Medical Transportation, which typically involves higher standards of care, vehicle modification, and driver training than standard taxi services.
  • Vehicle Accessibility: A dedicated fleet of Wheelchair Accessible Vehicles, including Wheelchair Cars, which are essential for disabled transportation in the area.
  • Black-Owned Business: The company proudly identifies as a Black-owned business, supporting local economic diversity and community entrepreneurship in the Houston area.
  • Assisted Service Level: The service includes 'Assisted Transportation' and 'Personal Assistance' components, suggesting a commitment to 'hand-to-hand' care for the elderly and disabled.
  • Dialysis Subscription Service: A unique subscription model offered for frequent dialysis appointments, designed to provide a predictable and potentially cost-effective solution for recurring patient needs.
These features represent the company's aspirations to be a high-quality, community-focused provider of specialized transportation.

Contact Information

To inquire about services, rates, or to schedule a trip, prospective clients in the Texas area can utilize the following contact information:

  • Address: 15100 Lee Rd Suite 103, Humble, TX 77396, USA
  • Phone: (713) 766-5385
  • Mobile Phone: +1 713-766-5385
Customers are encouraged to contact the company well in advance of their required appointment time, especially given the crucial nature of medical transportation and the previously noted customer complaints regarding significant delays and scheduling difficulties.

What is Worth Choosing

For Houston-area residents, particularly those in the Humble and surrounding communities, who require highly specialized non-emergency medical transportation, Medbridge Transport offers a significant, localized inventory of service options. What makes this service potentially worth choosing is its extensive commitment to highly specific needs—from Stretcher Transportation to the Dialysis Transport subscription—a level of specialization that is not common with general transportation or taxi providers. For a patient or a family member seeking a service that understands the nuances of hospital discharge or medical visits, the advertised breadth of experience and specialized fleet may be a compelling factor.

Furthermore, choosing a local, Black-owned business can be a priority for many Texans who wish to support diverse community enterprises. The company positions itself as a compassionate provider of essential services, focusing on the comfort and dignity of vulnerable populations like seniors and wheelchair users.

However, the decision to choose Medbridge Transport must be approached with caution due to verifiable customer feedback that has raised serious concerns about critical failures in service delivery, particularly regarding extreme lateness and poor customer communication. A medical transportation service must be unequivocally reliable, and reports of missed appointments or extensive delays due to operational issues are serious red flags. Prospective users in Texas, where timing is critical for medical care, should carefully evaluate these risks. While the service list is expansive and the specialized fleet is a definite advantage, the reliability issues reported by some customers suggest that careful scheduling, backup plans, and clear, firm communication with the company prior to booking are highly advisable steps to mitigate potential problems. Ultimately, Medbridge Transport offers specialized features that are hard to find elsewhere, but users must weigh this against the documented inconsistencies in service delivery.

Medbridge Transport Services

  • Handicapped Transportation Service

  • Ambulatory Medical Transportation
  • Ambulatory Patient Transport
  • Ambulatory Surgical
  • Ambulatory Transportation
  • Assisted Transportation
  • Assisted Transportation Following Hospital Discharge
  • Car Services
  • Cardiac Rehabilitation
  • Center Transportation
  • Chemo Treatment
  • Day Surgery
  • Dialysis Appointments
  • Dialysis Center
  • Dialysis Transport
  • Dialysis Transportation
  • Disabled Transportation
  • Disabled Transportation In
  • Doctor's Appointment Transport
  • Doctor's Visits
  • Events Transport
  • Family Events
  • Family Gatherings
  • Group Transport
  • Group Transportation
  • Home Services
  • Hospital Discharge Transportation
  • Medical Appointments
  • Medical Transfers
  • Medical Transportation
  • Medical Trips
  • Medical Visits
  • Nemt Service
  • Non Emergency
  • Non Emergency Medical Transportation
  • Non- Emergency Ambulance Transportation
  • Non- Emergency Medical Transportation Services
  • Outpatient Surgery
  • Outpatient Surgery Transport
  • Outpatient Transportation
  • Patient Transport Services
  • Personal Assistance
  • Personal Errands
  • Physical Therapy
  • Pulmonary And Cardiac Rehabilitation
  • Reclining Wheelchair
  • Rehab Facilities
  • Rides For Senior
  • Safer Transportation
  • Senior Living Facility
  • Senior Transport
  • Skilled Nursing
  • Special Events Transport
  • Specialty Transportation
  • Stretcher Transportation
  • Surgery Transportation
  • Transportation For Senior Citizens
  • Treatment Transportation
  • Wheelchair & Medical Transportation
  • Wheelchair Accessible Transportation
  • Wheelchair Accessible Vehicles
  • Wheelchair Car
  • Wheelchair Transfer
  • Wheelchair Transportation Transportation
  • Wheelchair Users
  • Wound Care
  • Transportation Service

  • Dialysis Transportation. We offer dialysis rides to patients. Through our dialysis transport subscription service. $50.00

    We offer dialysis rides to patients. Through our dialysis transport subscription service.

  • Wheelchair Transportation
  • Taxi Service

  • Wheelchair Taxi

Medbridge Transport Details

  • From the business

  • Identifies as Black-owned
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Medbridge Transport Location

Medbridge Transport

15100 Lee Rd Suite 103, Humble, TX 77396, USA

Medbridge Transport Reviews

An average rating of ★4.5 from 105 user reviews.

driversdoctorcomfortablewheelchairsafelyvanpatientjobbook

★ 5★ 4★ 3★ 2★ 1

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