National Car Rental

- 2055 Alcoa Hwy, Alcoa, TN 37701

For professionals and frequent travelers flying into East Tennessee, National Car Rental at McGhee Tyson Airport (TYS) provides a level of speed and convenience that is often described as the “Car Rental at the Speed of Business.” Located right on the premises of Knoxville’s main airport in Alcoa, TN, this location is much more than a standard Car rental agency; it is a vital service point designed to minimize delays and maximize your time in the Volunteer State. Its strategic placement and focus on efficient customer experiences make it an essential resource for those visiting Knoxville, the Great Smoky Mountains region, or conducting business throughout the greater Tennessee valley.

The reputation of the National Car Rental team at TYS is built on consistently delivering a personable and streamlined rental process. Customer reviews frequently highlight the outstanding service from individual staff members, with one long-term renter expressing immense gratitude for the "awesome, personable crew" who consistently go "the extra mile." This commitment to Southern Hospitality, coupled with the organizational tools of a national brand, ensures a truly pleasant and efficient start or continuation of your journey, whether you are on a weekly work trip or a well-deserved leisure excursion.

Location and Accessibility

National Car Rental is located directly within the McGhee Tyson Airport (TYS) terminal in Alcoa, offering an unparalleled level of convenience for air travelers.

The physical address for the facility is:

2055 Alcoa Hwy, Alcoa, TN 37701, USA

The counter is easily found on the lower level, typically located across from the baggage claim area, allowing for a quick transition from your flight to your rental vehicle. The proximity of the rental counter to the car lot, which offers On-site parking, further contributes to a rapid departure. Operating hours are tailored to accommodate major flight schedules, generally running from early morning until late evening (e.g., 8:00 AM to 11:59 PM most days), with provisions for After Hours Return services to handle late arrivals or early departures.

Crucially, this location maintains a strong focus on inclusive travel. The facility features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring ease of access and use for customers with disabilities. This commitment reflects an understanding of the diverse needs of all travelers arriving in the Tennessee area.

Services Offered

As a premier Car rental agency, the National Car Rental branch at TYS offers a comprehensive suite of services, many of which are enhanced by their industry-leading loyalty program, the Emerald Club:

• Diverse Vehicle Selection: A wide range of vehicles, including economy cars, compact, intermediate, full-size sedans, premium sedans, SUVs, and vans, catering to corporate and leisure needs.
• Emerald Club Benefits: Exclusive services for Emerald Club members, such as counter bypass, the ability to Choose Your Own Car (Midsize and above) on the Emerald Aisle while only paying the Midsize rate, and expedited Drop & Go℠ returns.
• Flexible Payment Options: Acceptance of major Credit cards, Debit cards (with specific terms, often requiring a ticketed return itinerary at airport locations), and NFC mobile payments for streamlined transactions.
• Official and Leisure Discounts: Special rates are available for U.S. Federal Government and military personnel, including Active military discounts, for both official travel and personal leisure trips.
• Protection Products: Options for Loss Damage Waiver (LDW), Supplemental Liability Protection (SLP), and Roadside Assistance are available to provide security during the rental period.
• Fueling Options: Customers are typically given the choice to pre-pay for a full tank of fuel, have the agency refuel the vehicle upon return, or refill the tank themselves before dropping off.

Features / Highlights

The National Car Rental location in Alcoa stands out due to several key operational and community-oriented features:

• Women-Owned Business Status: This location proudly Identifies as women-owned, contributing to local business diversity and reflecting an inclusive approach to business leadership in the Tennessee community.
• Unmatched Customer Experience: Beyond the brand's standard, the local team is a true highlight. Specific staff members like Tre, Richard, and Tahreem are frequently commended in reviews for providing "amazing," "pleasant," and "joyful" customer interactions, fostering a memorable rental experience.
• Active Military Discounts: The provision of discounted rates and benefits for Active military personnel is a significant feature, especially beneficial given Tennessee's military communities and government travel needs.
• Executive Service Focus: Through the Emerald Club, frequent business travelers enjoy time-saving benefits like counter bypass and guaranteed vehicle selection from the Executive Area (for Executive and Executive Elite members), making this the ideal choice for corporate logistics.
• Accessibility: With a focus on serving all travelers, the facility is equipped with a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring a comfortable experience for everyone.

Contact Information

For making a reservation, inquiring about Emerald Club benefits, or asking about specific vehicle availability at McGhee Tyson Airport, you can reach the National Car Rental team using the following details:

Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA

Phone: (844) 868-8508

Mobile Phone: +1 844-868-8508

It is advisable to use these direct contact options for confirmation on late-night operations, specific details regarding Active military discounts, and any documentation required for using a Debit card as a form of payment at this airport location.

What is Worth Choosing

For Tennessee residents or visitors whose priority is speed and premium service, particularly business travelers, National Car Rental at TYS is the clear choice. The combination of its convenient airport location and the efficient systems offered through the Emerald Club is unmatched. Being able to Skip the Counter, head straight to the lot, and Choose Your Own Car is a game-changer for frequent renters, transforming the stressful airport ritual into a quick, pleasant stop.

Moreover, the positive human element is consistently highlighted. The local staff's dedication to making every interaction "the most pleasant and joyful experience" distinguishes this branch from typical airport operations. When you blend this high level of personable customer service with valuable features like Active military discounts and the integrity of a locally recognized women-owned business, you find a car rental service that truly invests in its community and its customers. Choosing National Car Rental in Alcoa ensures you receive a high-quality vehicle, an efficient process, and the friendly, professional service that will get you on the roads of East Tennessee with minimal fuss and maximum satisfaction.

National Car Rental

2055 Alcoa Hwy, Alcoa, TN 37701, USA