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National Car Rental Introduce
For busy New Yorkers, owning a car in the city often comes with more headaches than benefits. Yet, there are those indispensable moments when only a personal vehicle will do – whether it's for a spontaneous weekend getaway, a critical business trip, or simply the desire to explore beyond the five boroughs with ultimate freedom. This is precisely where National Car Rental, located at 743 Broadway in the heart of New York City, steps in. Renowned for its focus on efficiency and customer choice, particularly for frequent renters, this location offers a streamlined experience designed to get you on the road quickly and with the right set of wheels.
National Car Rental distinguishes itself by prioritizing speed and convenience, a philosophy that resonates deeply with the fast-paced New York lifestyle. The 743 Broadway branch is a testament to this, aiming to provide a hassle-free process from the moment you book until you return your vehicle. This article will explore what makes this specific National Car Rental location a compelling choice for locals, delving into its prime accessibility, the range of services available, and the unique features that set it apart, as highlighted by real customer experiences.
National Car Rental is conveniently located at 743 Broadway, New York, NY 10003, USA. This address places it within the vibrant Greenwich Village/NoHo area of Manhattan, a highly accessible and central hub within New York City. Its strategic location makes it an ideal pick-up point for residents across downtown and midtown Manhattan, and even those commuting from other boroughs.
The accessibility of this branch is a significant advantage, particularly due to its proximity to New York City's extensive subway system. It is just a short walk from major subway stations such as Astor Place (served by the 6 train) and 8th Street-NYU (served by the N, Q, R, W trains). Furthermore, the iconic Union Square station, a major transit hub for multiple subway lines (including the 4, 5, 6, L, N, Q, R, W), is also within comfortable walking distance. This excellent public transportation access ensures that New Yorkers can reach the National office quickly and efficiently, even without relying on a personal vehicle beforehand. For those arriving by taxi or rideshare services, the 743 Broadway address is a well-known landmark, making navigation straightforward. Its position on Broadway also offers relatively direct access to major avenues that lead to the city's various bridges and tunnels, facilitating easy exit and entry from Manhattan for road trips or returns.
National Car Rental at 743 Broadway offers a comprehensive array of services designed to provide a smooth and tailored rental experience for its diverse clientele.
- Diverse Vehicle Fleet: Customers can select from a broad range of vehicle categories, including economy cars, compact cars, intermediate sedans, full-size sedans, various SUVs (standard, midsize, full-size), minivans, and even specialty vehicles like convertibles. This variety ensures there's a suitable vehicle for every need, from a quick city trip to a family vacation.
- Flexible Rental Durations: Whether you need a car for less than a day, a full day, a weekend, a week, or even a month, National provides flexible rental periods to accommodate diverse travel plans.
- Emerald Club Program: A cornerstone of National's service, the Emerald Club is designed for speed and convenience. Members can bypass the counter at many locations, choose their own car from the Emerald Aisle (for midsize and above reservations), and earn credits towards free rental days. This program is particularly valued by frequent renters.
- Online Check-in and Self-Service: National promotes efficiency through online check-in and the potential for self-service kiosks, minimizing wait times and streamlining the pickup process.
- Optional Add-ons: Enhance your rental with available extras such as GPS navigation systems for easier travel, child safety seats (infant, toddler, booster), and various protection plans (like Loss Damage Waiver) for added peace of mind.
- Refueling Options: National offers choices for fuel payment, including pre-paying for fuel, allowing National to refill upon return (with a service charge), or refilling the tank yourself before returning.
- Additional Driver Policy: A renter's spouse or domestic partner meeting age and driver's license requirements can be an authorized driver at no additional charge. Other additional drivers may incur a daily fee, unless other contractual conditions apply.
- Cross Border Policy: Travel into Canada is allowed for certain vehicle classes (Economy through Full Size cars and Minivans) for renters 25 and older with a credit card, though temporary restrictions related to the US-Canada border may apply.
- Flexible Return: Customers might have the flexibility to return the car outside of office hours, as one review mentioned being told to "come back any time when office is closed," indicating a customer-friendly return policy.
National Car Rental at 743 Broadway is lauded for several key features and highlights that significantly enhance the customer experience, distinguishing it from other providers.
- Exceptional Staff and Customer Service: A consistent theme in customer reviews is the outstanding quality of the staff. Patrons rave that "Each and every person is competent, quick, flexible, and kind." This level of positive interaction at the counter significantly elevates the rental experience, making it "a pleasure to deal with."
- Seamless and Easy Process: Customers appreciate how "super easy" the process is, from booking to returning the car. The efficiency and straightforward nature of the service are highly valued, especially in a fast-paced city like New York. The ability to return a car "any time when office is closed" further underscores this convenience.
- Surprise Upgrades and Vehicle Quality: A delightful highlight for customers is the potential for unexpected vehicle upgrades. One reviewer, expecting a "basic Kia," was thrilled to receive a "Ford Mustang Convertible." This suggests a commitment to exceeding expectations when inventory allows and providing well-maintained, desirable vehicles.
- Efficiency for Frequent Renters (Emerald Club): While not explicitly detailed in these reviews for this location, National's core Emerald Club benefits, which allow members to bypass the counter and choose their own vehicle, are a major draw for loyal customers. The reviews imply a general efficiency that aligns with the Emerald Club promise of "speed, choice, and total control."
- Reliability for Work Rentals: The sentiment "I rent here constantly for work and I cannot sing the praises of the people that work here enough" directly points to the branch's reliability and suitability for business travelers who require consistent, high-quality service.
- Superior to Other Locations/Companies: A powerful endorsement comes from the statement "Other rental companies/locations don’t operate like this National. Thank you SO much!" This indicates that this particular 743 Broadway branch stands out favorably compared to competitors, both within and outside the National network.
For direct inquiries, reservations, or assistance, you can contact National Car Rental on Broadway using the following details:
Address: 743 Broadway, New York, NY 10003, USA
Phone: (212) 366-5423
Mobile Phone: +1 212-366-5423
For New Yorkers, National Car Rental at 743 Broadway is an exceptionally suitable option for numerous compelling reasons. Its prime Manhattan location in Greenwich Village offers unparalleled accessibility via multiple subway lines, making it incredibly convenient for urban dwellers to reach the branch without needing their own car initially. This ease of access is a significant logistical advantage in NYC.
What truly sets this location apart, however, is the consistent praise for its "competent, quick, flexible, and kind" staff. In a city where time is precious, having such a dedicated and efficient team ensures a seamless and pleasant rental experience. The reported "super easy" process, including the potential for desirable vehicle upgrades (like a convertible for a standard booking!) and flexible return options, caters perfectly to the demanding schedules and diverse needs of New Yorkers. For residents who frequently rent for work or leisure, the consistently positive service here fosters loyalty, making it a reliable and highly recommended choice. Whether you need a car for a short city trip or a longer journey, National Car Rental on Broadway delivers on its promise of speed, choice, and truly excellent customer care, making it a top-tier local car rental solution.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
National Car Rental Location
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Literally had no idea car rentals could be that good. Needed a car for less than a day, booked the day before, thought I'd get a basic Kia but got a Ford Mustang Convertible. Staff were nice and returning the car was super easy - they said come back any time when office is closed.
May 28, 2025 · PhilI rent here constantly for work and I cannot sing the praises of the people that work here enough. Each and every person is competent, quick, flexible, and kind. Other rental companies/locations don’t operate like this National. Thank you SO much!
May 28, 2025 · Alycia ZienoI've been renting at National Car Rental on Broadway & Astor Place for years. The team there are terrific, cars are always ready and clean, and they try to fill requests on specific car types. I can rent with confidence at this location.
May 09, 2025 · Maryann StimmerOn Sunday, I returned my car and asked for a printed receipt. Even though there were three associates behind the counter with no customers waiting, they claimed to be too busy and said they would email it. It's now Thursday, and despite three follow-up calls to National, each time being told it was escalated, I still haven't received my receipt. This is incredibly frustrating.
Jul 17, 2025 · David BorowikOriginally, I rented a car on a Saturday afternoon from Avis on 43rd Street. I got there and they had no cars !!! (Imagine). Long story short I called National Car and Kobie answered and told me there’s one last car I can rent out in the next hour and saved my day! Just start with they answer the phone calls pretty quickly, they are hands on and don’t send you to their website to make a reservation. I got there and in 15 min I was already on my way. Also, the best part I returned it at midnight and didn’t have to look for parking in New York City.
Jun 23, 2024 · RICKI MAYA SOFER
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