National Car Rental

- 5150 W 55th St, Chicago, IL 60638

For residents across Illinois, particularly those in the dynamic Chicago metropolitan area, securing a dependable and efficient car rental can significantly enhance both business endeavors and personal travels. Whether you're a frequent flyer utilizing Chicago Midway International Airport, or simply a local needing a temporary vehicle for any reason, having a trusted car rental partner is essential. National Car Rental, renowned for its commitment to frequent renters and its streamlined processes, offers a prime location right at Midway Airport. This article will explore what makes National Car Rental at 5150 W 55th St, Chicago, IL, a standout choice for users in the Illinois region, from their perspective as local customers.

National Car Rental has built its reputation on catering to the needs of business travelers and frequent renters, offering convenience, speed, and choice. Their flagship program, the Emerald Club, is designed to elevate the rental experience, allowing members to bypass traditional counters and select their own vehicles. This focus on efficiency and customer empowerment translates into significant benefits for Illinois locals. Whether you're making a quick trip out of state, your car is in the shop, or you're managing regular business travel, National aims to provide a reliable vehicle and a hassle-free process. Their consistent delivery of clean, problem-free cars, coupled with exceptional customer service, positions them as a top-tier option for anyone in Illinois needing a rental car.

National Car Rental is strategically located at 5150 W 55th St, Chicago, IL 60638, USA. This places it directly within the consolidated rental car facility at Chicago Midway International Airport (MDW). For Illinois residents, this is an incredibly accessible location, especially for those in the 60638 zip code and surrounding Southwest Side neighborhoods of Chicago.

Accessing the National Car Rental counter from the Midway terminal is straightforward; customers simply take the complimentary shuttle bus from outside Baggage Claim on the Lower Level (Door #2) to the Rental Car Facility. These shuttles run frequently (every 15 minutes) and operate 24/7, ensuring convenience for early morning departures or late-night arrivals. Once at the facility, you'll proceed to the National counter on the 1st floor to complete your agreement, then be guided to the 2nd floor for vehicle pickup. The integration within the airport's dedicated rental car complex means streamlined logistics, allowing locals to quickly pick up and drop off vehicles without navigating heavy city traffic or disparate rental locations. This centralized, efficient setup significantly benefits any Illinois resident seeking a convenient rental experience.

National Car Rental at Chicago Midway provides a robust suite of services designed for efficiency and customer satisfaction:

• Extensive and Diverse Fleet: National offers a wide range of vehicles to cater to various needs. This includes economy and compact cars for fuel efficiency, comfortable mid-size and full-size sedans, and a variety of SUVs (compact, standard, full-size) and minivans for families or those needing more space. They also offer premium and luxury vehicles for those desiring an upgraded experience. The ability to "pick the car type you want," especially from higher classes like "premium," is a significant draw.

• Emerald Club Program: This loyalty program is a cornerstone of National's service. Members can bypass the counter at most major U.S. airports, including Midway, and proceed directly to the Emerald Aisle or Executive Selection area to choose their preferred vehicle from a designated section. This dramatically speeds up the pickup process.

• Flexible Rental Periods: National accommodates various rental durations, from daily and weekly rentals to long-term monthly options. This flexibility is ideal for Illinois residents who may need a car for a short business trip, an extended family vacation, or a temporary replacement during vehicle repairs.

• One-Way Rentals: National facilitates one-way rentals, allowing customers to pick up a vehicle at Midway and drop it off at a different National location, either elsewhere in Illinois or across the country. This convenience is valuable for specific travel itineraries that don't involve returning to the original pickup point.

• Optional Add-ons: Renters can enhance their experience with various optional products, including GPS navigation systems, child safety seats (infant, toddler, booster), and additional protection plans (such as Loss Damage Waiver and Supplemental Liability Insurance).

• 24/7 Vehicle Return: While specific counter hours apply for pickup, returns are often accepted 24 hours a day at the Midway facility, with clear instructions on where to leave keys, offering maximum flexibility for Illinois travelers.

The National Car Rental location at Chicago Midway Airport boasts several features and highlights that consistently receive high praise from customers:

• Emerald Club for Expedited Service: This is arguably the most significant highlight. Customers rave about the ability to "skip the counter, go right to the floor" and "choose the vehicle you want from that section." This saves considerable time and removes the uncertainty of vehicle assignment, providing a sense of control and efficiency that is highly valued by busy individuals.

• High-Quality and Clean Vehicles: A recurring theme in positive reviews is that the "cars are always clean and problem free." This consistency in vehicle maintenance and cleanliness provides peace of mind and a more enjoyable rental experience, a crucial factor for any local user.

• Outstanding Customer Service: The staff at this National location frequently receive glowing reviews. Adrianna, for example, was highlighted for providing "Outstanding Customer Service," being "kind, professional, and incredibly helpful," and making "the entire process smooth and stress-free." This commitment to exceptional service, with staff who genuinely care, is a major differentiator and reason why customers highly recommend this location.

• Choice and Flexibility in Vehicle Selection: Beyond just skipping the counter, the Emerald Aisle and Executive Selection allow members to browse and select their actual rental car from a designated area, rather than being assigned one. This "indulgence" of potentially driving "a car you dream of owning" adds a unique and satisfying element to the rental process.

• Text Support Option: One review mentioned the convenience of being able to "text them if you have a problem," which provides an additional, modern channel for support, indicating a forward-thinking approach to customer care.

• Seamless Return Process (Drop & Go): For Emerald Club members, the return process is often expedited with features like "Drop & Go" and emailed receipts, further contributing to the overall efficiency and convenience.

For direct assistance, reservations, or customer service regarding National Car Rental at Chicago Midway, you can use the following contact details:

Address: 5150 W 55th St, Chicago, IL 60638, USA

Phone: (844) 917-0958

Mobile Phone: +1 844-917-0958

For residents across Illinois, particularly those residing in or frequently traveling through Chicago, National Car Rental at 5150 W 55th St, within the Chicago Midway Airport complex, stands out as an exceptionally suitable choice for their car rental needs. Its prime location offers unparalleled accessibility, ensuring a smooth and efficient transition from public transport or personal vehicle to your rental car, a crucial factor in a bustling urban environment.

What truly elevates National above many competitors, as emphatically highlighted by numerous customer reviews, is its commitment to a superior customer experience. The Emerald Club program is a game-changer for locals, allowing for counter bypass, direct vehicle selection from a diverse fleet of clean, well-maintained cars, and expedited returns. This focus on speed, choice, and convenience aligns perfectly with the demands of busy Illinois residents. Moreover, the consistently praised "outstanding customer service," with staff like Adrianna going "above and beyond," ensures that any interactions are positive and stress-free.

Whether you're a business traveler seeking efficiency, a family needing a reliable vehicle for a trip, or simply someone whose car is temporarily out of commission, National Car Rental at Midway provides a premium, hassle-free service that sets a high standard. For any Illinois local, choosing National means choosing a car rental experience defined by convenience, quality, and genuinely helpful staff, making every journey across our state a more enjoyable one.

National Car Rental

5150 W 55th St, Chicago, IL 60638, USA