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National Car Rental Introduce
For residents and visitors navigating the vibrant Illinois landscape, particularly those arriving or departing from Chicago's bustling O'Hare International Airport (ORD), efficient and hassle-free ground transportation is paramount. National Car Rental at 10255 W Zemke Blvd, Chicago, IL 60666, stands out as a premier choice, offering a streamlined rental experience designed to get you on your way quickly. Situated within the state-of-the-art Multi-Modal Facility (MMF), National provides a modern, clean, and highly convenient service that is a true asset for anyone needing a vehicle in the Illinois region.
The journey from a plane to a rental car can often be a source of stress at major airports, involving long waits and complicated shuttle transfers. National Car Rental at O'Hare, however, has revolutionized this process. With its location within the MMF, directly accessible via the complimentary AirTrain, the transition is designed to be as smooth as possible. This efficiency is a hallmark of National's service, especially appreciated by their loyal Emerald Club members who can bypass the counter entirely and head straight to their chosen vehicle.
This article will delve into what makes National Car Rental at O'Hare a top-tier option for Illinois locals and travelers. We'll explore its unparalleled location and accessibility within the airport complex, detail the comprehensive range of services offered, and highlight the unique features that set it apart from the competition. Our aim is to provide a factual and engaging overview, helping you understand why National Car Rental is an excellent choice for your next journey across Illinois, whether for business or leisure.
National Car Rental at O'Hare is uniquely positioned at 10255 W Zemke Blvd, Chicago, IL 60666, within the Multi-Modal Facility (MMF) of Chicago O'Hare International Airport (ORD). This is a significant advantage as it means all car rental companies are consolidated in one modern and clean facility, eliminating the need for separate shuttle buses that often characterize other major airports.
Accessibility to this National Car Rental location is incredibly convenient. From any of O'Hare's terminals, passengers can simply take the Automated Transit System (ATS), also known as the AirTrain. This free, automated train provides direct and quick access to the MMF, typically taking under 10 minutes from even the furthest terminals. Upon arrival at the MMF via the AirTrain, customers descend one level (via escalator, stairs, or elevator), and the various car rental counters and vehicle inventory are right there. This seamless connection significantly reduces the time and effort usually associated with picking up a rental car at a major airport.
For those driving to the MMF to drop off a rental or for other purposes, the address 10255 W Zemke Blvd is easily found by following signs around the airport to the MMF/Rental Car Facility. There's also a "Kiss and Fly Lot" for convenient drop-offs. The integrated nature of the facility with the AirTrain also makes it convenient for customers to catch rideshares like Uber or Lyft after dropping off their rental car, further enhancing its overall accessibility for all types of travelers in Illinois.
Services Offered:
- Wide Vehicle Selection: National offers a comprehensive range of vehicle classes, including economy, compact, mid-size, full-size sedans (e.g., Chevrolet Malibu), SUVs (compact, standard, full-size, and large SUVs like the GMC Yukon), minivans, luxury cars, and even specialty vehicles, ensuring a suitable option for every need and budget.
- Emerald Club Program: A standout feature, this loyalty program allows members to bypass the counter, choose their own car within their reserved class from the "Emerald Aisle," and enjoy expedited service for both pickup and drop-off, making the process incredibly fast and efficient.
- Online Booking and Mobile App: Easy reservation management through their website and dedicated mobile application for convenience.
- 24-Hour Returns: The O'Hare location accepts returns 24 hours a day, providing ultimate flexibility for travelers with early morning departures or late-night arrivals. Customers simply follow return signs and leave keys in designated areas.
- Additional Driver Options: A renter's spouse or domestic partner meeting requirements can be an authorized driver at no extra charge. Other additional drivers may incur a daily fee and must meet requirements and be present at the time of rental.
- Fuel Options: Customers have choices for refueling, including prepaying for a full tank (Prepay Fuel), allowing National to refuel upon return (We Refill option with a service charge), or refilling the tank themselves before returning (You Refill).
- Loss Damage Waiver (LDW) and Supplemental Liability Protection (SLP): Optional protection products are available at the time of rental to reduce or waive financial responsibility for damage/loss to the vehicle and provide additional third-party liability coverage.
- Cross-Border Travel: Most vehicles rented in the US can be driven throughout the US and Canada. However, some specialty vehicles may have restrictions. Vehicles rented in the US cannot be driven into Mexico.
Features / Highlights:
- Located in the Multi-Modal Facility (MMF): A modern, clean, and centralized facility for all car rental operations at O'Hare, significantly enhancing convenience.
- Direct AirTrain Access: Seamless and free connection from all airport terminals to the MMF via the Automated Transit System (ATS) eliminates the need for shuttle buses.
- Bypass the Counter (Emerald Club): This is a major highlight, offering unparalleled speed and ease for frequent renters. Customers can select their preferred vehicle from the available inventory in their class.
- Extensive Car Inventory: Reviewers note a good selection of vehicles available right outside the facility, ensuring customers can find what they need.
- Efficient and Friendly Service: Customer testimonials consistently praise the professionalism, efficiency, and friendliness of National's team at this location, from booking to pickup and drop-off.
- Ideal for Business and Leisure Travelers: The focus on speed and choice makes it particularly appealing for corporate travelers, while the convenience benefits all users.
- Integrated with Ride-Sharing Services: The MMF is also the designated pick-up and drop-off point for ride-sharing services, adding another layer of convenience.
Contact Information:
Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA
Phone: (833) 856-0901
Mobile Phone: +1 833-856-0901
Conclusion: Why this place is suitable for locals
For Illinois residents, particularly those who frequently travel by air through Chicago O'Hare International Airport, National Car Rental at 10255 W Zemke Blvd is an exceptionally suitable and highly recommended choice. The strategic location within the MMF, with direct and free AirTrain access from all terminals, eliminates the usual airport rental car headaches of long shuttle rides and confusing pick-up points. This seamless transition from plane to car is a significant time-saver, a valuable commodity for busy individuals.
The core strength of National at O'Hare lies in its customer-centric approach, epitomized by the Emerald Club program. The ability to bypass the counter and choose your own vehicle within your class is a game-changer for efficiency, making the rental process incredibly fast and straightforward – precisely what travelers desire after a flight. Coupled with a diverse fleet of modern vehicles and consistently praised professional and efficient service, National Car Rental at O'Hare offers a superior experience. Whether you're a frequent business traveler or an Illinois local planning a family vacation, National provides the reliability, convenience, and quality to ensure your ground transportation needs are met with utmost satisfaction.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- On-site services
Highlights
- Active military discounts
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Location
National Car Rental
10255 W Zemke Blvd, Chicago, IL 60666, USA
National Car Rental Reviews
aisleemerald clubexecutivecheck intollterminalbusiness tripshuttle bustaxeslanes
★ 5★ 4★ 3★ 2★ 1Just take an AirTrain to the rental car facility. It’s very modern and clean and it only takes under 10 minutes to get here on the air train, which is free. All the car rental places are in one place and the car inventory is right outside. So it’s convenient that it’s kind of attached to the airport even if it feels like it’s not exactly at the airport, but it is all within very close distance. You do not need a shuttle bus like a lot of airports. I love the look of this area and this is also where you can get a lift or an Uber after you drop off your rental car. After the Air train drops you off, you go down one flight on the escalator or the stairs or an elevator and all the rental cars are there. National rental is great bc you get to choose a car you want in the class of cars that you are able to choose from. The process is very fast. You don’t have to wait for someone to check you in and do any further questions and such. Very quick and easy. It’s kinda like how as soon as you land in an airport you want to have the rental car and not go through all the fuss and this is what national does.
Apr 16, 2025 · karina kI truly enjoyed my recent rental experience with National. From the easy booking process to the friendly and efficient service at pickup and drop-off, everything went smoothly.Your team’s professionalism and attention to detail really stood out — it’s clear that customer satisfaction is a top priority. I’ll be happy to leave a positive review on Google and share my great experience.Keep up the excellent work!With RegardsHadi
Jul 04, 2025 · Hasib HadiI have been renting cars with national for quite some time now and have always been very satisfied with the customer service at ORD, DFW, ATL, MCO and other airport locations. The cars are clean and well maintained, and even if there should be a problem, an exchange is possible without any problems.
May 16, 2025 · Philipp MüllerDisappointing Rental Experience – Emerald Club Member | Agreement #367791810 | Chicago O’Hare (June 9–13)As a long-standing Emerald Club member and representative of an organization that holds a corporate contract with National Car Rental, I am writing to express my deep disappointment with a recent rental experience at Chicago O’Hare Airport.Prior to my arrival on June 9, I contacted National’s customer care and confirmed that, per my membership and agreement, I would have access to a premium vehicle—specifically a BMW or Mercedes. However, upon arrival, the available selection consisted only of Nissan and a few Mazda models, none of which aligned with the expectations that had been set.When I raised the concern with the on-site manager, SYDNEY, I was surprised by the response. Rather than working with me to resolve the issue or showing understanding, I was met with general explanations about how National manages thousands of cars daily and how I needed to follow the process. Unfortunately, this felt dismissive and unhelpful, especially given my prior communication with customer care.I was kept waiting for nearly an hour, with repeated assurances every 15 minutes that a better vehicle would soon be available. Eventually, I was offered a Genesis, which had been parked nearby throughout my wait. While I appreciate that a car was finally provided, this was not the level of service or the vehicle class I had expected or requested.Given that my organization rents from National nearly every week under our corporate agreement, this experience was disappointing. The lack of accountability, transparency, and customer care shown during this interaction does not reflect the service level we expect from a trusted partner.I will be sharing this experience with our internal management team as we consider our options before the next renewal of our corporate rental agreement. I hope this feedback is taken seriously and that improvements can be made in how premium customers and corporate accounts are supported moving forward. Thank you.
Jun 15, 2025 · Shehroz ShaikhPicking the car up was painless. People were around the area to show me where to pick from a number of different cars. The car was clean, in good shape, and had zero issues. Dropping it off was almost too easy - People showed me where to pull up to, they scanned the car in seconds, and said if I wanted, I'd get a receipt only in email, which was there only a couple of minutes after the drop off. A perfect experience.
Jul 07, 2025 · Steve Dirksmeier
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