Payless Car Rental Photos










Payless Car Rental Introduce
For Arizona locals and visitors alike, the quest for convenient and affordable transportation is often a key part of planning any trip or simply navigating daily life. Our expansive state, with its vibrant cities, breathtaking natural parks, and endless scenic routes, truly comes alive when you have the freedom of your own vehicle. When it comes to car rentals, many prioritize finding a balance between cost-effectiveness and a smooth experience. Payless Car Rental at Phoenix Sky Harbor International Airport aims to deliver on the promise of affordability, often offering some of the lowest rates in the market.
However, the car rental landscape, especially at a bustling hub like Phoenix Sky Harbor (PHX), can present its own set of challenges. While the allure of a great price is undeniable, it's equally important to understand the full picture of what to expect, particularly concerning service efficiency. Payless Car Rental, like any high-volume airport operation, has garnered varied feedback from real customers, emphasizing both its strong points and areas where careful planning might be beneficial.
This article will provide a clear, engaging, and factual overview of Payless Car Rental at Phoenix Sky Harbor International Airport. We’ll delve into its location and accessibility within the airport’s dedicated Rental Car Center, outline the types of services and vehicles typically offered, discuss the key features and highlights that define the Payless experience, and offer a candid look at what locals should consider when opting for their services. Our goal is to equip you with the information needed to make an informed decision for your next Arizona adventure.
Payless Car Rental is conveniently situated within the Phoenix Airport Rental Car Center, located at 1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA. This centralized facility houses all major car rental agencies serving Phoenix Sky Harbor International Airport (PHX), making it the primary hub for ground transportation.
Accessibility to the Rental Car Center from the airport terminals is designed for efficiency. For travelers arriving at Terminal 3 or Terminal 4, the complimentary PHX Sky Train provides a direct and effortless connection. Passengers can simply follow the clear signage within the terminals to board the Sky Train, which operates 24 hours a day, seven days a week, with trains running every 3-10 minutes. This seamless, indoor transit system transports you directly to the Rental Car Center, eliminating the need for external shuttles and allowing for a quick arrival at the rental counters.
Upon arrival at the Rental Car Center, Payless, like other agencies, has its counter within the main building. For those returning vehicles, the Rental Car Center is well-marked with "Rental Car Return" signs along the airport's access roads, ensuring a straightforward drop-off process. After returning your vehicle, the Sky Train is readily available to transport you back to the terminals for your departing flight. While the overall facility is well-planned, customers should be prepared for potential distances within the large building, especially if mobility is a concern.
Payless Car Rental, typically known for its budget-friendly rates, offers a range of standard car rental services to cater to various travel needs.
- Diverse Vehicle Fleet: Payless generally provides a selection of vehicle categories, focusing on affordability. This includes economy, compact, intermediate, standard, and full-size cars, suitable for individuals or small groups looking for basic transportation.
- SUVs and Minivans: For those needing more space, they often offer intermediate, standard, and full-size SUVs, as well as minivans, which are practical for families or groups exploring Arizona's varied attractions.
- Competitive Pricing: A key offering and highlight of Payless is its aggressive pricing strategy, aiming to provide some of the cheapest daily rental rates at Sky Harbor, often as low as $20-$30 per day, depending on the season and booking time.
- Flexible Rental Periods: Customers can usually choose from daily, weekly, or longer-term rental options to suit their itinerary.
- Optional Add-ons: Like most rental companies, Payless offers optional additions such as GPS navigation systems and child safety seats (infant, toddler, booster) for an extra charge.
- Protection Products: Various protection plans, including options for collision damage waiver and roadside assistance, are typically available for purchase to cover unforeseen circumstances during the rental period.
Payless Car Rental at Phoenix Sky Harbor has distinct features, particularly concerning its pricing model, which sets it apart for budget-conscious renters.
- Unbeatable Pricing: The most significant highlight is undoubtedly their highly competitive daily rental rates. For travelers whose primary concern is the cost of the rental, Payless often offers some of the lowest prices available at Phoenix Sky Harbor, making it an attractive option for budget-minded individuals and families.
- Convenient Airport Location: Being housed within the Phoenix Airport Rental Car Center means easy access directly from the airport terminals via the PHX Sky Train. This provides a direct and covered connection, saving time and simplifying logistics upon arrival or departure.
- 24/7 Operation: The Payless counter at PHX typically operates 24 hours a day, 7 days a week, accommodating flights arriving at any time. This continuous service ensures that customers can pick up or drop off their vehicles regardless of their flight schedule.
- Wide Range of Car Categories: Despite its budget focus, Payless generally maintains a broad inventory of standard car categories, ensuring that customers have choices from compact sedans to larger SUVs and minivans, subject to availability.
For inquiries, reservations, or assistance with your Payless Car Rental experience at Phoenix Sky Harbor, you can use the following details:
Address: 1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Phone: (602) 681-9589
Mobile Phone: +1 602-681-9589
For locals in Arizona, particularly those in the Phoenix metropolitan area, Payless Car Rental at Phoenix Sky Harbor International Airport can be a suitable option under specific circumstances, primarily driven by its highly competitive pricing. While customer reviews highlight significant challenges related to wait times and occasional service inefficiencies, understanding these trade-offs is key for a local user.
The undeniable advantage of Payless is its promise of "the cheapest rental rates at Sky Harbor." For Arizonans who are planning a budget-conscious road trip, needing a temporary vehicle without breaking the bank, or simply prioritizing the lowest possible cost for their rental, Payless often delivers on this front. If your travel plans allow for ample time and you're willing to accept potential delays in exchange for significant savings, then the financial benefit can be substantial. For example, if you're renting a car for a week-long staycation within Arizona and can afford to be flexible with your pick-up time, the daily savings can add up.
Furthermore, its location within the centralized Phoenix Airport Rental Car Center offers inherent convenience. Access via the PHX Sky Train is straightforward, and the consolidation of all rental companies means you don't have to navigate disparate off-airport shuttle systems. For locals familiar with the airport's layout, this accessibility can mitigate some of the complexities.
However, it's crucial for locals to factor in the common feedback regarding "long ass wait times," "painfully slow" customer service, and the possibility of not getting the reserved car due to inventory issues. If your time is extremely valuable, or you have tight schedules (e.g., catching a connecting flight or needing to be at a specific place quickly), the potential for 70 to 90-minute wait times for pick-up might outweigh the cost savings. Locals with flexibility, however, might view these waits as a trade-off for the lower daily rates. It’s also advisable to inquire about any specific app or code needed for vehicle exit during the online reservation process to avoid last-minute delays at the gate.
In conclusion, Payless Car Rental at PHX is best suited for Arizona locals who are highly price-sensitive and have a flexible schedule. It provides an economical entry point into the world of car rentals, allowing for exploration of our beautiful state on a budget, provided you manage expectations regarding the speed of service.
Payless Car Rental Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Payless Car Rental Location
Payless Car Rental
1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Payless Car Rental Reviews
deskcountersky harbortaxesone personchargedexpediaemployeeroadside assistancelate fee
★ 5★ 4★ 3★ 2★ 1Dishonest business practice, misleading because they do not disclose wait times.Payless Car Rental at Sky Harbor – Great Price, Terrible Service, long ass wait times exceeding 1 hour to 1 1/2 hours just to obtain a ticket. Another 1 hour tl wait for a vehicle. Total 3+ hour wait.Next, we must go downstairs to a huge line to collect the car rental via the ticket that was handed to us and wait in line another hour.If you’re looking for the cheapest rental rates at Sky Harbor, Payless delivers with prices as low as $20 to $30 per day. However, the trade-off is significant—expect to wait anywhere from 70 to 90 minutes just to pick up your vehicle.Long lines are the norm, and customer service is painfully slow. Two employees were just walking around aimlessly, disappearing through the back door rather than helping customers. It’s clear that staff training is lacking, as no one seemed to be equipped to handle rental issues efficiently.Even worse, they frequently run out of cars, leaving customers stranded despite having reservations. While the price is undeniably 5-star, the service barely scrapes by at 2 stars. If time is valuable to you, consider paying a little more elsewhere for a smoother experience.
Feb 26, 2025 · Arnold FloresThe in line experience was terrible. I was 3rd in line for over 45 minutes. After an hour of waiting the process of getting the vehicle was easy as I made reservations online. I was not informed that I needed a special code and app to leave with the car, so after getting to the attendant gate I was stopped to verify ID and payment info.This was by far the longest line of the rental agencies in the moment, yet they only had a single staff member working the desk.Once I got to the desk it self, the staff was very professional and helpful. No complains from their end other than not being informed I needed an app.
Jul 04, 2025 · Laura ReederRenting cars is a normal part of travel, but the process of renting can often be more tedious than it should be. My experience at Payless car rental at the Phoenix Sky Harbor Airport is a case in point.Payless does offer slightly lower prices than most of the big-name brands and this is part of the reason I decided to give them a try. Typical of most car rental companies, once everything was settled, the bottom-line price I paid was significantly more than expected, but this is par for the course with car rentals and I have learned to accept this over the years.The greatest frustration with Payless at Sky Harbor is the lack of personnel behind the counter. When I was here, there was a long line that just kept getting longer and only one customer service rep to handle everything. I can’t fault the one guy who was there- he was doing the best he could. Payless really needs to check scheduling and make sure there are enough people there to help.As for the car rental itself, once I got through the line, I was told to go to the lot and select the car of my choosing. I had about six vehicles from which to choose. I liked having options and I felt this part of the process went smoothly. The same could be said for returning the vehicle. It was very easy and I was able to get my luggage and make my way into the airport in no time.Payless car rental at Phoenix Sky Harbor does have its issues, but when I take everything into account, it ranks as an average place to rent a car. The greatest problem they need to address is the long wait to complete the rental process. If you can get past that, you will find that it’s a fairly good place to fulfill your car renting needs.
Nov 18, 2024 · Bryan CGreat experience!I think all the other reviews are impatient and expect to be helped within 5 minutes of being in line.From the time I got in line and was walking away from the service desk, it was just under an hour. That to me is acceptable since it is a big airport with many people needing car rentals. The price was fair for my booking. They even upgraded my rental to a Mach E at no extra charge. I wasn’t driving much so I didn’t even have to charge it anywhere. The car was clean and new!I will definitely be returning to Payless when I return :)
May 09, 2025 · Tyler MoserThis company does not care about their customers. Last weekend I was supposed to take the family on a trip to Sedona's Slide Rock just for the day. I booked a Van rental 1 day before our trip and only needed the vehicle for the day. I have 9 kids, so a rental van is our go to for family trips. I went to pick it up the evening before the morning we needed it, and it was hard to locate the rental place. My husband and I always rent a van to go up to slide rock one day in the summer, however this was our first time renting from this company. We booked online and paid $235 to rent the van for a day. When we finally found the place, they wanted a credit card to hold on file, which my husband did not have one in his name. We are from Arizona and usually a bank card does the job. They pretty much told us they couldn't help us. They did not refund me or let me reschedule my reservation for a later day so I could figure something out!! So, in conclusion they got me for $235, and we did not get to go on our family road trip. Horrible company! I wouldn't recommend them to anyone. Looks like they have done many people wrong. If only I would have taken the time to read reviews on this company.
Jun 19, 2025 · Malisa
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