Payless Car Rental Photos





Payless Car Rental Introduce
For residents of Delaware, having access to a car rental service can be crucial for various reasons—whether your personal vehicle is temporarily unavailable, you're hosting out-of-town guests, or you simply need a different type of car for a specific occasion. In New Castle, Payless Car Rental at 105 N Dupont Hwy offers an option for those seeking temporary transportation. As a brand known for aiming to provide competitive rates, Payless endeavors to cater to the diverse needs of the local community.
Payless Car Rental, part of a larger global network, focuses on delivering essential car rental services, often appealing to budget-conscious travelers and locals. The New Castle branch on N Dupont Hwy strives to uphold this commitment by providing a selection of vehicles for daily, weekly, and longer-term rentals. While customer experiences can vary, with some highlighting positive interactions with counter agents and satisfactory vehicles, others have raised concerns about transparency regarding fees and service issues. It is always recommended for potential renters to thoroughly review all terms and conditions to ensure a smooth rental process.
The core objective of Payless Car Rental in New Castle is to facilitate your movement around Delaware and beyond. They aim to offer a straightforward rental experience, allowing you to pick up a vehicle and get on your way efficiently, recognizing the importance of reliable transportation in our daily lives.
Payless Car Rental in New Castle, Delaware, is strategically located at 105 N Dupont Hwy, New Castle, DE 19720, USA. This address places the branch directly on North Dupont Highway (US 13), a prominent and easily navigable road in New Castle County. Its location ensures excellent accessibility for residents in New Castle, as well as those coming from nearby communities such as Wilmington, Bear, and even points in Maryland or Southern Delaware.
Being situated on a major highway means that the branch is simple to find and offers direct routes to other key areas. Renters can quickly access I-95, the Delaware Memorial Bridge, and other main arteries, making it convenient to travel throughout the state, to Philadelphia, or to other neighboring regions. The proximity to residential areas and local businesses on and around Dupont Highway further enhances its convenience for day-to-day rental needs. The branch is also close to Wilmington Airport (ILG), which is also located on Dupont Highway, making it a viable option for travelers arriving or departing from that airport.
Services Offered:
Variety of Vehicle Classes: Payless typically offers a range of vehicle types, which may include economy cars for fuel efficiency, compact and mid-size sedans for general travel, full-size sedans, SUVs for more space and versatility, and minivans for larger groups or families. Availability can vary by location and time of year.
Flexible Rental Durations: Customers can usually choose from daily, weekly, or monthly rental periods to accommodate both short-term and extended transportation needs.
Prepaid Reservation Options: Payless offers the option to prepay for rentals, which can sometimes result in discounted rates. However, renters should be aware of the associated cancellation policies and potential fees.
Optional Coverage and Protection: Various forms of optional insurance and protection products are typically available, such as Loss Damage Waiver (LDW), to limit financial responsibility for vehicle damage or loss. It is crucial for renters to understand what is covered by their personal insurance and what additional coverage they might need.
Additional Equipment Rentals: Depending on availability, supplemental items like GPS navigation systems and child safety seats (infant, toddler, or booster) may be rented to enhance the travel experience.
Pick-Up Service: While specific details should be confirmed directly with the branch, many Payless locations offer a complimentary pick-up service from nearby areas during business hours, which can be a significant convenience for customers without immediate transportation to the rental office.
Online Booking: The Payless website allows for convenient online reservations, enabling customers to book their desired vehicle in advance.
Features / Highlights:
Budget-Friendly Focus: Payless is generally positioned as a more economical option in the car rental market, which can be appealing to locals seeking to minimize rental costs. While some customers report unexpected additional fees, the advertised rates often start lower than some competitors.
Convenient Neighborhood Location: Being situated on a main road in New Castle offers ease of access for local residents, making it a practical choice for those who need a rental car without the added complexities often associated with airport locations.
Customer Service Interaction: Positive reviews mention friendly and helpful counter agents, indicating a potential for pleasant interactions during the pick-up process. A good counter agent can significantly enhance the overall rental experience.
Variety of Vehicles for Diverse Needs: The availability of different car classes means that whether you need a compact car for solo travel or a larger vehicle for family outings, there's likely an option to suit your specific requirements, depending on current inventory.
Potential for Quick Pick-up: When all documentation is in order and the counter is not overly busy, the pick-up process can be efficient, allowing renters to get on their way without extensive delays.
Contact Information:
Address: 105 N Dupont Hwy, New Castle, DE 19720, USA
Phone: (302) 328-1128
Mobile Phone: +1 302-328-1128
For residents of Delaware, particularly those in the New Castle area, Payless Car Rental at 105 N Dupont Hwy presents itself as a local option for car rental services. Its easily accessible location on a major highway is a definite advantage, simplifying the process of picking up and returning a vehicle. While some past customer experiences have highlighted the importance of carefully reviewing all terms, conditions, and potential additional costs at the time of booking and pick-up, the branch aims to offer competitive pricing and a range of vehicles to meet various transportation needs. For locals seeking an affordable and conveniently located car rental service, Payless in New Castle can be a viable choice. It is recommended to contact them directly with any questions about rates, insurance, and specific vehicle availability to ensure your rental experience aligns with your expectations.
Payless Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Payless Car Rental Location
Payless Car Rental
105 N Dupont Hwy, New Castle, DE 19720, USA
Payless Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Trying to get to a funeral. Scheduled to pick up a car at the Orlando airport. Delta flights had all been delayed, and now arrived to no one working at the counters for Payless. Went to first counter and found a sign to go to another counter. No one there either!! Thank God for the man from Avis. Had to go through the whole process of getting another car. Never did get to the funeral!!
May 24, 2025 · Lori SabeanThe counter agent and car itself were great, but this company is a scam. When I went to pick up my reserved vehicle, they required added hidden fees and insurance, even though I have rental coverage through my own insurance company. My insurance has always been accepted at other rental agencies (Budget, Enterprise, etc.) It was too late to change to another rental company through my travel servce, and I ended up paying almost double what I had reserved the car for. The cost was greater with "Payless" than it would have been elsewhere. Buyer beware.
Feb 28, 2025 · Dorothy M NuckolsI rented from here twice in a month both times were last minute & the process went very smooth for both also the customer service was professional and friendly cars were both clean and exceeded our expectations I appreciated the 5 star experience not Once but Twice with Payless Car Rental!! Thank you!
Nov 29, 2021 · Hvn Snt HousekeepingI had to call 3 times from the airport. Took an hour to get picked up by the shuttle. The car was dented and dirty. The inside was filthy and smelled terrible. There is a system warning light on and just plain Gross! Disgusting and it was $800 so not cheap either.
Sep 22, 2021 · Inde SmithAbsolutely the best experience I have ever had renting a car!I rent cars all the time and this particular branch stands head and shoulders above any other car rental agency I have ever rented at.I have rented here many times and without exception the service is impeccable and the staff is super friendly and accommodating. Jessie (the manager) is super attentive to customers needs and this positive attitude trickles down to the entire team there. I would recommenced them to anyone looking to rent a car in the area, you will not be disappointed!
Oct 26, 2018 · aaron shifrin
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