Payless Car Rental Photos






Payless Car Rental Introduce
For many residents of Florida, particularly those in the bustling Miami metropolitan area, having access to affordable and convenient transportation is a practical necessity. Whether it's for running daily errands, a spontaneous weekend trip to explore another part of the Sunshine State, or needing a temporary vehicle while your own is undergoing maintenance, car rental services offer a flexible solution. Among the various options, Payless Car Rental at its Miami Downtown location aims to provide a budget-friendly choice, particularly appealing to those looking for value without sacrificing accessibility. This article will delve into the offerings of Payless Car Rental at 93 SE 2nd Street, helping Florida locals understand if this is the right fit for their car rental needs.
Payless Car Rental, as part of the Avis Budget Group, positions itself as a cost-effective alternative for travelers and locals alike. While the "pay less" philosophy often translates to competitive pricing, it's also important to understand the overall experience and services provided. This downtown Miami location, in particular, serves a diverse clientele, including a significant number of cruise ship passengers, which can sometimes influence operational dynamics.
The Payless Car Rental location in Miami Downtown is strategically situated for ease of access, especially for those in the urban core and those arriving via cruise ships. You can find them at:
93 SE 2nd St, Miami, FL 33131, USA
This address places Payless in the heart of downtown Miami, an area well-connected by major roadways and public transportation. Its proximity to the Metromover stations makes it accessible without a personal vehicle, which is a definite plus for city residents. For those driving, the location offers relatively straightforward access from major highways like I-95.
A significant aspect of this particular Payless branch is its designated service for "Cruiseship Passengers Only," offering shuttle service to and from the piers. This makes it a highly convenient option for locals who might be embarking or disembarking a cruise and need a vehicle immediately before or after their sailing. However, customer experiences suggest that while the shuttle service exists and the location is convenient, clear directions for shuttle pick-up at the cruise terminal might be elusive, and wait times for both pick-up and drop-off shuttles, especially on busy weekend days, can be substantial, sometimes extending to "hours." It's advisable for customers, particularly on Fridays through Sundays, to account for potential delays and perhaps consider alternative transportation like rideshares if time is critical. The office itself is downtown, and vehicles need to be returned to this address before shuttles can take passengers back to the pier.
Variety of Vehicle Classes: Payless offers a range of vehicle types to suit different needs and budgets. This includes economy cars (e.g., Kia Rio, Kia Soul) for economical city driving, compact cars (e.g., Toyota Corolla), medium vehicles (e.g., Toyota Prius), and SUVs (e.g., Jeep Grand Cherokee L, Toyota RAV4, Jeep Wrangler Unlimited). They also list luxury options like the Tesla Model 3 and Dodge Challenger, along with pickup trucks and vans, though specific availability may vary.
Prepaid and Pay-at-Counter Options: Customers can choose to prepay for their rental online, often securing better rates, or opt to pay at the counter upon pickup. While prepaying can save money, the check-in process at the counter, even for prepaid rentals, can sometimes be lengthy, involving "old computer paper with holes on the side."
Shuttle Service (for Cruise Passengers): As a designated "Cruiseship Passengers Only" location, Payless provides shuttle service between the downtown office and the PortMiami piers. This service aims to streamline the transfer for cruise travelers.
e-Toll Service: Payless offers an e-Toll service, allowing renters to use electronic toll collection on Florida's numerous toll roads without stopping. This adds convenience for those planning to drive extensively across the state.
Discounts and Promotions: Payless frequently offers discounts, including potential savings for AARP members, discounts for booking more than 30 days in advance, and early-pay discounts for bookings made at least one day ahead.
One-Way Rentals: For travelers needing to pick up a vehicle in Miami and drop it off at a different location, Payless generally accommodates one-way rentals, expanding travel flexibility.
Competitive Price Point: One of the main appeals of Payless is its often lower price point compared to other rental agencies, making it an attractive option for budget-conscious individuals. This is a significant highlight, especially for locals who might need a rental for an extended period or on a regular basis.
Downtown Convenience: The 93 SE 2nd Street location offers significant convenience for Miami downtown residents and those utilizing the cruise port. Its central placement means less travel time to pick up and return a vehicle.
No Lines/No Wait (on certain days): While highly dependent on the day of the week, especially for non-cruise passengers, customers have reported "no lines and no wait" on weekdays, which is a major advantage for quick and efficient service. However, it's crucial to note that this is in stark contrast to weekend experiences.
Laid-back Customer Service: Some customers describe the customer service as "pretty laid back," which can be a positive for those who prefer a less formal or rushed interaction.
Diverse Fleet for the Price: Despite being a budget brand, Payless, as an Avis subsidiary, can offer access to a surprisingly diverse fleet, from small cars to SUVs and even some luxury options, providing good value for money.
To reach Payless Car Rental in Miami Downtown at 93 SE 2nd St, you can use the following contact details:
Address: 93 SE 2nd St, Miami, FL 33131, USA
Phone: (305) 789-4298
Mobile Phone: +1 305-789-4298
It is highly recommended to call the location directly, especially if you are a cruise passenger seeking shuttle information, or if you plan to rent during peak times (Friday to Sunday) to inquire about current wait times and operational status.
For Florida residents, particularly those in the Miami area, Payless Car Rental at 93 SE 2nd Street presents itself as a viable option primarily due to its competitive pricing and convenient downtown location. If your priority is to secure a rental car at a generally lower cost and you are located near downtown Miami, this branch could be a suitable choice.
The major takeaway from customer experiences is the importance of timing. For locals needing a car during weekdays, the "no lines and no wait" scenario reported by some can translate into a relatively quick and efficient pickup, making it a good option for spontaneous rentals or planned weekday trips. The diverse fleet ensures that whether you need a compact car for city driving or an SUV for a family outing, a vehicle is likely available to meet your basic transportation needs within a budget.
However, locals should be acutely aware of the "horror stories" associated with weekend rentals, particularly from cruise-line passengers. The potential for "hours" long waits due to understaffing (only two people behind the counter during busy periods) and massive queues extending "outside" is a significant drawback. This means that if you are a local planning a weekend getaway or anticipating high demand, this location might not offer the hassle-free experience you desire. Planning ahead, booking during off-peak days, and potentially having a backup plan if faced with long waits are crucial considerations.
While the waiting area might need improvement (humid, gnats, out-of-service bathroom), and the check-in process might feel a bit dated, the core value proposition for locals remains its price point and central location. The "laid-back" customer service, when not overwhelmed, can also contribute to a relaxed interaction. For the resourceful Florida local who prioritizes cost savings and can navigate potential operational quirks, especially by avoiding peak times, Payless Car Rental in Miami Downtown can certainly serve as a practical and economical solution for their car rental needs.
Payless Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Payless Car Rental Location
Payless Car Rental
93 SE 2nd St, Miami, FL 33131, USA
Payless Car Rental Reviews
pricerental agreement
★ 5★ 4★ 3★ 2★ 1I rented a car from here on a Tuesday. No lines and no wait. I prepaid, but the check in process was still pretty long for a prepaid, maybe 15-20 minutes. Their process still uses the old computer paper with the holes on the side of the paper. Customer service here was pretty laid back. The waiting area definitely needs improvement, humid, gnats, and the bathroom was out of service.For the price point of the rental cars and convenience of being available downtown I rate this a 3 star.The return process was a process, I wasn't able to just drop off the keys, but there was no line and no wait so it did not take long.The horror stories from this location come from the cruise-line folks wanting a rental car for the weekend. So I would definitely avoid this place on Friday - Sunday. I hear the lines are outside and the wait time could be "hours".
Jan 20, 2024 · Danielle SydnorJust need a better set up... waited 2 hours in line for our vehicle. Busy place for only 2 people behind the counter, not fair to the staff or customers
Jan 28, 2020 · kris042971I am local to Miami and I did a couple of bookings before with no big issues. I understand it is a low cost option and don´t expect the best service but today it was too much... I had the worst experience ever renting a car. They overbook/oversold and they do not have the car I booked (and paid) a month ago or even a replacement or alternative for me. Their only excuse is that people do not return the cars when/where expected (which is ridiculous because they have to authorize any change in your booking return date and location). Anyway, there is no car for me and they appear to be quite happy with it and used to this situation. They admitted they have the branch full of people on "standby". I don´t think overbooking in rental cars is even legal. They do not care. They can ruin your holidays and still keep a smile ! They will refund my money but who cares if you ruin my Thanksgiving family trip.
Nov 24, 2020 · Alvaro CampsSimilar to lots of the other reviews here, we booked online via Priceline — showed up, no cars available and tried to upcharge for an SUV. Spend 30 min on customer service for it to be resolved and had to ask for a manager — the customer service agent said it’s in the rental agreement policy that upgrades should be free if cars are unavailable. Waste of time. Sad.
Apr 30, 2022 · Joshua KleinThey should change their name "scam rental car" !!, what a bad business practice they run..Rented a car from this scammers last week in Salt Lake City AirPort, I was supposed to returned the car on a Sunday but my trip got complicated so I needed to stay 2 extra days so I called them ahead of time and explain to them the situation and that I would like to extend it for 2 extra days, they ended up charging me more for those extra 2 days that for what they charged me the first 5 days, companies like this should not be able to do business and hurt consumers the way they do, Be aware!Version en Español:Señores tengan mucho cuidado con esta compañia, deberian de cambiarle el nombre a "El Gran Robo Rental Car", si rentan un vehiculo de ellos van a salir perjudicados cuando devuelvan el mismo, a mi me cargaron a mi tarjeta de credito el doble de lo que me cotizaron, son Unos Ladrones!!
Jun 06, 2016 · Paul Alexander
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