SAFE AND RELIABLE MEDICAL TRANSPORT Photos


SAFE AND RELIABLE MEDICAL TRANSPORT Introduce
For many Californians, particularly seniors and those with mobility challenges in Orange County, access to consistent and compassionate medical transportation is not just a convenience, but a critical component of their healthcare and overall well-being. Unlike traditional "car rental" services, which focus on self-driven vehicles for general travel, Safe and Reliable Medical Transport in Laguna Hills provides specialized non-emergency medical transportation (NEMT) services. This means they offer a crucial bridge for individuals who require assistance getting to and from medical appointments, rehabilitation sessions, or other essential healthcare-related destinations, but do not need emergency ambulance services.
In a region like Orange County, where specialized medical facilities might be spread out, and personal transportation can become a challenge due to age, recovery, or disability, a service like Safe and Reliable Medical Transport becomes invaluable. They are dedicated to providing a high level of care, comfort, and punctuality, ensuring that patients arrive at their appointments safely and without undue stress. The overwhelmingly positive feedback from long-term clients highlights their commitment to empathetic service, well-maintained vehicles, and a team of drivers who are described as caring and professional, truly becoming an extended family for those they serve regularly. They are a dedicated team committed to providing reliable and compassionate non-emergency medical transportation exclusively for senior citizens.
Safe and Reliable Medical Transport is conveniently located at 23177 La Cadena Dr Suite 101A, Laguna Hills, CA 92653, USA. This address places them within the heart of Laguna Hills, a community known for its senior living facilities and a strong need for accessible medical services. Their central location in South Orange County ensures excellent accessibility for residents not only within Laguna Hills but also in neighboring communities like Mission Viejo, Aliso Viejo, Laguna Woods, and Irvine.
Being situated in a local business park rather than an airport or major commercial hub means they are focused on community-based service, making them easily reachable for families coordinating transportation for loved ones. This local presence allows for more personalized scheduling and potentially quicker response times for non-emergency needs. Their operational model emphasizes "door-through-door" service, where trained personnel assist patients from their homes into the vehicle and safely into their destination, offering a level of support that goes far beyond a typical ride-sharing or taxi service. This direct and supportive accessibility is a key advantage for individuals with specific mobility requirements.
Safe and Reliable Medical Transport specializes exclusively in non-emergency medical transportation. Their services are designed to cater to various levels of mobility and medical requirements, ensuring dignity and comfort for all passengers:
- Wheelchair Transportation: Their vehicles are specifically outfitted to accommodate wheelchair users. This includes features like automatic ramps and lifts, making boarding and disembarking effortless and safe. Drivers are trained in securely handling and assisting with wheelchairs.
- Stretcher Transportation: For individuals who need to travel in a reclined or lying-down position due to health conditions, Safe and Reliable Medical Transport offers specialized stretcher transportation. Their vehicles are equipped with medical stretchers to ensure a secure and comfortable journey for bedridden patients or those requiring this specific mode of transport.
- Ambulatory Service: This service is for individuals who are mobile but may require some assistance or prefer specialized transport due to age, recovery from surgery, or mild health conditions. It caters to those who can walk on their own or with minimal support but find regular transportation challenging.
- Personalized Service: They understand that each senior has unique needs and preferences. Their approach is flexible and attentive, accommodating special mobility needs and providing a friendly, comforting presence during the ride.
- Timeliness and Punctuality: Recognizing the critical importance of being on time for medical appointments, they prioritize punctuality to ensure clients consistently arrive at healthcare appointments safely, comfortably, and on schedule.
- Transportation to All Non-Emergency Medical Appointments: This includes doctor's appointments, physical therapy sessions, hospital check-ups, rehabilitation, dialysis treatments, and any other medical-related trips.
- Non-Emergency Only: It is crucial to note that they do not provide emergency transportation services. In the event of a medical emergency, individuals should always call 911.
The stellar reviews from real customers provide invaluable insights into the distinguishing features of Safe and Reliable Medical Transport:
- Exceptional Care and Compassion: Customers consistently praise the drivers for being "great, caring, super helpful, and like family." One long-term client stated they "cannot say enough positives about this company." This level of empathy and personalized attention goes beyond mere transportation, fostering a sense of trust and comfort.
- Outstanding Individual Drivers (e.g., Vin): The detailed testimonial about "Vin" highlights an exemplary driver who demonstrates remarkable "attention and memory," remembering personal details, and being "incredibly polite, professional, and intelligent." Her "calm, steady, and gentle" driving, combined with a "peaceful and comfortable atmosphere," underscores the high quality of individual service provided.
- Clean and New Vehicles: A crucial highlight is that "The company has some nice new vehicles that are always clean." This commitment to vehicle hygiene and modernization contributes significantly to passenger comfort and confidence.
- Feeling of Safety: Customers explicitly state, "I feel safe with the drivers which is more than I can say for some other transportation services." For medical transport, safety is paramount, and this feedback strongly affirms their commitment to secure journeys.
- Reliability and Accountability: While acknowledging that "Nobody likes to wait," a long-term client noted only "two times" they waited in four years, attributing it to external factors like a driver shortage. This demonstrates a high degree of reliability and a transparent approach to any unavoidable delays, without altering the overall positive opinion of the company.
- Professionalism and Respect: Reviews consistently mention drivers' professionalism, kindness, cheerfulness, and respect, all qualities that are crucial for individuals who may be feeling unwell or vulnerable during transport.
For inquiries, to schedule a ride, or to learn more about their specialized medical transportation services, you can reach Safe and Reliable Medical Transport using the following contact details:
Phone: (949) 356-5732
Mobile Phone: +1 949-356-5732
Address: 23177 La Cadena Dr Suite 101A, Laguna Hills, CA 92653, USA
Their website also provides a contact form and additional information on their services:
info@safeandreliable.us
www.safeandreliable.us
For residents of Laguna Hills and the wider Orange County area, Safe and Reliable Medical Transport is more than just a transportation service; it is a vital, compassionate partner in navigating healthcare needs. Unlike standard car rental agencies, their specialized focus on non-emergency medical transportation directly addresses the unique challenges faced by seniors and individuals with mobility issues, ensuring they can access essential medical care with dignity and comfort. The overwhelmingly positive customer testimonials, particularly highlighting the exceptional care from drivers described as "like family," the cleanliness of their "nice new vehicles," and the overarching sense of safety provided, underscore their commitment to excellence.
While some may briefly mention occasional waits, the long-term satisfaction and deep appreciation expressed by clients clearly indicate that these instances are rare and do not detract from the overall high quality and reliability of the service. For Californians seeking a transportation solution for medical appointments that prioritizes empathy, professionalism, and specialized equipment like wheelchair lifts and stretchers, Safe and Reliable Medical Transport is an undoubtedly suitable and highly recommended choice. They are not merely providing a ride; they are offering peace of mind and supporting the independence and well-being of our community members, making them an indispensable local asset in Orange County.
SAFE AND RELIABLE MEDICAL TRANSPORT Services
Handicapped Transportation Service
- Ambulatory Transport
- Chemotherapy Treatment
- Dentist Appointments
- Dialysis Care
- Ems Transportation
- Event Transport
- Facility Transfers
- First Aid
- Gurney Transport
- Medical Appointment
- Medical Transportation Services
- Non Emergency
- Non Emergency Medical Transportation
- Nursing Facility
- Outpatient Care
- Transportation
- Wheelchair Access
- Wheelchair Access Transportation
- Wheelchair Assistance
- Wheelchair Transport
SAFE AND RELIABLE MEDICAL TRANSPORT Details
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
SAFE AND RELIABLE MEDICAL TRANSPORT Location
SAFE AND RELIABLE MEDICAL TRANSPORT
23177 La Cadena Dr Suite 101A, Laguna Hills, CA 92653, USA
SAFE AND RELIABLE MEDICAL TRANSPORT Reviews
driversvandoctorscompanywheelchairdialysismusic2025name
★ 5★ 4★ 3★ 2★ 1Safe and Reliable has been transporting me two times a week for four years to rehab. Reading other reviews, I see some people are not happy with having to wait. Nobody likes to wait. In the last 4 years I've waited two times due to the service being down a driver and very busy. This does not change my opinion about this company. I recommend Safe and Reliable highly. The drivers are great, caring, super helpful, and like family to me now. The company has some nice new vehicles that are always clean. I feel safe with the drivers which is more than I can say for some other transportation services. I cannot say enough positives about this company.
Jun 05, 2025 · RA K⭐️⭐️⭐️⭐️⭐️ Truly Outstanding Driver – Thank You, Vin!I’ve had the pleasure of riding with Vin twice now — the first time was over two years ago, and again just recently. I was genuinely surprised and impressed that she immediately recognized me and even remembered that I had moved since our last ride. For someone who works with so many people every day, that level of attention and memory is exceptional.Vin is incredibly polite, professional, and intelligent. Her driving is calm, steady, and gentle — ideal for someone who may not be feeling well. She creates such a peaceful and comfortable atmosphere that you feel truly safe during the ride. She is also always kind, cheerful, and respectful — qualities that truly matter in medical transportation.I’m so grateful for the excellent service she provides, and I hope Safe and Reliable recognizes the great value she brings to their team. Thank you again, Vin — you’re amazing!M. Niknamamini
May 31, 2025 · Majid NiknamaminiI started using Safe and Reliable in Nov 2024 - my husband needed gurney transport to and from his radiation/doctor appointments - Drivers were very courteous, on time , and I was able to ride along with the caregiver in the van with my husband. Will be forever grateful for the way they treated my husband with such care and respect. Definitely recommend this company, unfortunately will no longer be needing their service as my husband passed away earlier this month.
Mar 24, 2025 · Jeanette CornejoGreat service! The driver arrived a bit early to pick me up, which I appreciate, and when my procedure was completed early he was back to pick me up promptly. I recommend Safe and Reliable to anyone in Orange County who needs certified medical transport.
Apr 19, 2025 · Tom Destry Jr.It was a great experienced I had last week 6/13/2025 with Safe and Reliable Medical Transportation when I went to my Urology Dr .Appointment .Jonas the driver arrived about 15 minutes early to pick me up at the facility where I live at 24596 Dardania Avenue ( San Giovanni Bosco Residential Care ). Jonas is very helpful wheeled me at the Van because I am sitting on a wheelchair .He is very polite in answering all my questions .The van is very neat and smells good .I like the music he is playing from his phone .AC is cool , it was nice experience , no hazzle meeting my appointment .When we just about to return home he arrived quicker than I thaught also to bring me back to the facility .I am highly recommending "SAFE and RELIABLE MEDICAL TRANSPORT for other people to use and I will defenitely keep using this medical trasnport service to my up coming medical appointment .
Jun 16, 2025 · Elizabeth Joaquin
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