Save Rite Auto Rental

- 9818 Liberty Rd Ste 1C, Randallstown, MD 21133

For residents of Maryland, particularly in areas like Randallstown, having access to convenient and affordable car rental options can be crucial. Whether it's for temporary transportation while your own vehicle is being serviced, for a short trip, or for moving needs, local car rental businesses often serve as a vital resource. Save Rite Auto Rental, located on Liberty Road in Randallstown, is one such local establishment. This article aims to provide a factual and informative overview of Save Rite Auto Rental, based on publicly available information and customer experiences, to help local Maryland users make informed decisions.

Save Rite Auto Rental in Randallstown positions itself as a local solution for various car and truck rental needs. Operating from a multi-purpose location that also serves as a U-Haul neighborhood dealer, it offers convenience for those looking for both passenger vehicles and moving equipment. The business typically aims to provide an alternative to larger, national chains, often appealing to customers seeking potentially lower rates or a more personalized experience.

However, it is critically important to present a balanced view based on customer feedback. Reviews for Save Rite Auto Rental in Randallstown are overwhelmingly negative and paint a concerning picture of the customer experience. Multiple reviews describe highly unprofessional and rude interactions with staff, including reports of phone calls being abruptly ended and aggressive behavior. Customers have reported significant issues with vehicle condition, detailing "numerous mechanical issues" such as "bad tires, gurgling sound, strong gasoline smell inside of vehicle, tail pipe completely rusted and almost dragging." There are also serious allegations of arbitrary and excessive charges, and even threats of police involvement over payment disputes, even when payments were reportedly made. These severe criticisms suggest a fundamental breakdown in customer service and business practice, with one reviewer going as far as to label the business a "nightmare" and advise others to "STOP DO NOT GO HERE!!" and "BEWARE of this place!!!!"

Save Rite Auto Rental is located at 9818 Liberty Rd Ste 1C, Randallstown, MD 21133, USA. Liberty Road (MD Route 26) is a significant commercial corridor in Randallstown, making the location generally accessible for residents within Randallstown and nearby communities in Baltimore County. The specific address, "Ste 1C," suggests it might be part of a larger commercial complex or strip mall, which is common for local businesses in such areas.

For local users, the accessibility of a neighborhood rental place can be a key factor, as it may eliminate the need to travel to more distant airport rental hubs. Being situated on a main road means it's likely reachable by personal vehicle or public transportation options that serve the Liberty Road corridor. However, the reported experiences regarding phone interactions and alleged unreliability may severely impact the practical accessibility and desirability of this location, regardless of its physical convenience.

Based on publicly available information, particularly from its association as a U-Haul Neighborhood Dealer, Save Rite Auto Rental's listed services generally include:

• Moving Trucks: As a U-Haul dealer, they offer a range of moving trucks for various capacities, suitable for residential or small business moves.
• Trailers & Towing: This includes utility trailers, cargo trailers, car trailers, and motorcycle trailers, catering to different towing needs.
• Moving Supplies: Customers can likely purchase moving boxes, packing tape, bubble cushion wrap, locks, and other essential packing supplies.
• Trucks for Sale: As a U-Haul location, they might also facilitate the sale of used U-Haul trucks.

While the name "Save Rite Auto Rental" implies standard car rental services for passenger vehicles, detailed information on the specific types of passenger cars available for rent (e.g., economy, sedan, SUV) is not readily available in the provided public data or widely published reviews outside of generic car rental search engines listing other companies in Randallstown. Given the severe negative feedback concerning vehicle condition and customer service, it is difficult to confidently list typical passenger car rental services or features in the same manner as with larger, more transparent companies.

Given the overwhelmingly negative customer reviews, it is challenging to identify traditional "features" or "highlights" that would be considered positive from a customer service or quality perspective. However, from a purely factual standpoint, the following can be noted:

• Local Randallstown Presence: Being a local establishment on Liberty Road, it offers proximity to residents in Randallstown and surrounding areas who may prefer to rent from a non-corporate entity.
• Dual Service as U-Haul Dealer: Its affiliation with U-Haul means it offers a range of moving and towing equipment in addition to any car rental services, which could be a one-stop shop for some moving-related needs.

It is imperative to address the severe negative highlights explicitly mentioned by customers:

• Extremely Poor Customer Service: Repeated instances of "super rude" behavior, staff "straight hung up on me twice," and "ridiculously unprofessional" conduct, including "calling my phone using profanity."
• Questionable Vehicle Condition: Reports of vehicles with "numerous mechanical issues," including "bad tires, gurgling sound, strong gasoline smell inside of vehicle, tail pipe completely rusted and almost dragging."
• Alleged Unprofessional and Potentially Unethical Practices: Accusations of attempting to "get over on you someway somehow" with "every fee he can possible," and alarming claims of calling the police and putting out arrest warrants for renters who were allegedly making regular payments, along with discriminatory comments about renters from the city.

Address: 9818 Liberty Rd Ste 1C, Randallstown, MD 21133, USA

Phone: (410) 835-4245

Mobile Phone: +1 410-835-4245

From a purely geographical standpoint, Save Rite Auto Rental's location on Liberty Road in Randallstown offers potential convenience for locals seeking a nearby car or moving truck rental option, avoiding the need to travel further to larger rental hubs. Its dual role as a U-Haul Neighborhood Dealer also provides a combined service for those with moving and transportation needs.

However, based on the highly critical and alarming customer reviews available in the public domain, it is exceptionally difficult to recommend Save Rite Auto Rental as a suitable or reliable option for locals in Maryland. The overwhelming feedback points to severe issues with customer service, vehicle maintenance, and potentially questionable business practices. For local Maryland users, the primary factors in choosing a car rental service are typically reliability, safety, transparent pricing, and respectful treatment. The reported experiences at Save Rite Auto Rental directly contradict these fundamental expectations. Therefore, while its location is geographically convenient, the extensive negative customer feedback strongly suggests that potential renters in the Maryland region should exercise extreme caution and thoroughly research all available alternatives before considering Save Rite Auto Rental for their transportation needs.

Save Rite Auto Rental

9818 Liberty Rd Ste 1C, Randallstown, MD 21133, USA