York Car Rental

- 17901 E 81st Ave, Commerce City, CO 80022

For Coloradans, securing reliable and convenient transportation, especially when flying in or out of Denver International Airport (DIA), is a common need. While major national brands dominate the on-airport rental landscape, local options like York Car Rental in Commerce City, CO, aim to offer a more personalized and potentially more affordable alternative. Situated at 17901 E 81st Ave, just a short distance from DIA, York Car Rental seeks to provide a seamless transition from air travel to road travel for both visiting and returning residents.

York Car Rental presents itself as a company focused on customer service and maintaining a fleet of clean, well-maintained vehicles. They aim to stand out by offering a friendly shuttle service and efficient check-in processes. However, as with any service that relies on timely operations and communication, customer experiences can sometimes vary. While one customer praised the "friendly and helpful" shuttle driver and "seamless" check-in, another reported significant issues with shuttle service and a closed office outside stated hours, leading to a negative experience.

This article will provide a balanced overview of York Car Rental, detailing its location and accessibility relative to DIA, the types of services and vehicles it offers, and the features that customers can expect. We will also address why, despite varied past experiences, it remains a relevant option for locals seeking an off-airport car rental solution in the Denver area, particularly for those who prioritize competitive pricing and a local touch.

York Car Rental is conveniently located at 17901 E 81st Ave, Commerce City, CO 80022, USA. This address places it strategically close to Denver International Airport (DIA), making it an accessible option for travelers flying into or out of Colorado. While not directly on airport property, its proximity is a key advantage for customers looking to avoid the higher costs and potentially longer lines associated with on-airport rental counters.

The primary mode of access to York Car Rental from DIA is via their shuttle service. Customers are typically instructed to proceed to Island 4 (off-airport rental car shuttles) at Jeppesen Terminal Level 5, outside doors 505-513 (east side) or 504-512 (west side), and wait under the "YORK" sign. The shuttle number provided for contact is 720-434-5105. This off-airport location means a short shuttle ride, but often translates to more competitive rates.

The operating hours are important for planning pickups and drop-offs:

• Monday - Friday: 7:00 AM - 5:00 PM (some sources say 6:00 PM)
• Saturday: 7:00 AM - 2:00 PM (some sources say 3:00 PM)
• Sunday: 7:00 AM - 2:00 PM (some sources say 3:00 PM)

It's crucial to note the discrepancy in reported hours and the customer review that mentioned a closed office at 5:30 PM despite a 5:15 PM reservation. This highlights the importance of confirming exact hours and procedures, especially for pickups or drop-offs near closing time. York Car Rental does offer after-hours returns by dropping keys in a key drop box on-site, but their shuttle service operates exclusively within regular business hours. For after-hours or contactless pickup, customers are advised to email

denver@yorkcarrental.com

York Car Rental offers a range of services designed to provide a comprehensive car rental experience for travelers in the Denver area:

• Diverse Vehicle Fleet: York Car Rental provides a variety of vehicles to suit different travel needs. Their fleet includes fuel-efficient compact cars, various sizes of sedans (e.g., Ford Fiesta, Nissan Versa, Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Ford Edge, Kia Sportage, Nissan Pathfinder, Dodge Durango), and vans (e.g., Chrysler Pacifica, Chrysler Voyager, Dodge Grand Caravan). They also mention offering luxury models like the BMW 3 Series and Audi A4 for those seeking a premium experience.
• Airport Shuttle Service: A complimentary shuttle service is provided to and from Denver International Airport (DIA), picking up from Island 4. This is a crucial service for customers flying in or out of the city.
• Flexible Rental Durations: Customers can rent vehicles for daily, weekly, or monthly periods, catering to both short visits and extended stays in Colorado.
• Insurance Options: York Car Rental offers Collision Damage Waiver (CDW) and Renter's Contingent Liability Insurance (RCLI). If customers choose to use their own automobile policy, they must provide an insurance declaration page stating transferable coverage, limits, and deductible. Without adequate proof of personal insurance, CDW and RCLI may become mandatory.
• Additional Drivers: Additional drivers can be added for a daily fee, provided they meet all rental qualifications, including age requirements (minimum 21 years old; additional fee for ages 21-24) and valid driver's license requirements.
• Optional Extras: Available add-ons include GPS rental, child safety seats (baby, child, booster), and pre-paid toll options.
• After-Hours Returns: While shuttle service is not available after hours, customers can return their vehicles to the lot and deposit keys in a designated drop box.
• Cross-Border Restrictions: Vehicles taken out of Colorado are limited to 60 miles per day, with additional miles charged at $0.50 per mile. Written authorization is required to take vehicles out of Colorado.
• Online Reservation and Walk-Up Options: Customers can book online for convenience and potential discounts, or opt for walk-up reservations at the counter, though availability may vary for walk-ups.

York Car Rental highlights several features that aim to enhance the customer experience, though it's important to consider them in light of customer feedback:

• Proximity to DIA with Shuttle Service: Being located just a few miles from Denver International Airport (DIA) is a significant highlight, offering a convenient alternative to the often more expensive and crowded on-airport rental companies. The provision of a shuttle service directly to and from the airport streamlines the pickup and drop-off process for travelers.
• Friendly and Helpful Staff (when available): One customer specifically praised "Ingrid" for making the "check-in process seamless" and being "extremely helpful and accommodating." This indicates a commitment to personalized and positive customer interactions by individual staff members.
• Clean and Well-Maintained Vehicles: Customers consistently report that the cars are "clean and well maintained," which is a crucial aspect of a satisfactory rental experience. This commitment to fleet quality ensures a comfortable and reliable ride for navigating Colorado's diverse landscapes.
• Competitive Pricing: York Car Rental aims to offer affordable rates, providing a cost-effective solution for those seeking car rental services near Denver's main airport.
• Veteran-Owned Business: York Car Rental identifies as a veteran-owned business, which may appeal to customers who prefer to support such establishments.
• Online Booking Convenience: The availability of online reservations allows customers to book in advance, potentially securing better rates and ensuring vehicle availability.
• Flexibility for Insurance & Added Drivers: They offer various insurance options and the ability to add authorized drivers, providing flexibility to meet different rental needs.

However, it is critical to acknowledge the conflicting reviews. While some experiences are highly positive, others describe a complete lack of service upon arrival, with no shuttle and a closed office despite a reservation, leading to extreme frustration and the need for alternative transportation. This inconsistency in service delivery, particularly regarding accessibility and communication for scheduled pickups, is a significant concern that prospective customers should be aware of and consider when planning their rental.

For reservations, inquiries, or any assistance regarding car rentals, you can contact York Car Rental at the following:

Address: 17901 E 81st Ave, Commerce City, CO 80022, USA

Phone: (720) 588-9968

Mobile Phone: +1 720-588-9968

For specific arrangements regarding after-hours or contactless pickup, it is strongly recommended to email them at

denver@yorkcarrental.com

For Colorado locals, particularly those flying in or out of Denver International Airport, York Car Rental in Commerce City presents itself as a suitable option, primarily due to its proximity to DIA and its promise of competitive pricing and a more personalized experience than larger, on-airport competitors. The appeal lies in the potential for a friendly, efficient service with well-maintained vehicles, as highlighted by positive customer feedback, making it an attractive choice for navigating the diverse landscapes and urban areas of Colorado.

However, it is crucial for local users to approach York Car Rental with careful consideration of the mixed customer experiences. While some praise the seamless check-in and helpful staff, others have faced significant issues, including non-responsive shuttles and closed offices at scheduled pickup times. This highlights the vital importance of proactive communication and confirmation, especially for critical travel plans.

Despite these inconsistencies, for locals prioritizing affordability and a convenient location near DIA, York Car Rental remains a viable option. Its veteran-owned status might also appeal to a segment of the local community. To ensure a positive experience, locals should prioritize clear communication, confirm all details directly with the branch prior to arrival, and have contingency plans, especially for pickups outside of peak hours. When their service is executed effectively, York Car Rental offers a valuable local alternative for reliable ground transportation in the Denver metropolitan area, helping Coloradans embark on their journeys with a clean car and a friendly face.

York Car Rental

17901 E 81st Ave, Commerce City, CO 80022, USA