Avis Car Rental in Scottsdale, AZ: Your Local Guide to Getting Around

Avis Car Rental Photos

Avis Car Rental Introduce

Welcome to the heart of Scottsdale, Arizona, where getting around efficiently and comfortably is key to enjoying everything our beautiful state has to offer. Whether you're a long-time resident needing a temporary vehicle, or a new Arizonan eager to explore, Avis Car Rental at Pavilions at Talking Stick is a familiar name that comes to mind for many. This article aims to provide a comprehensive and factual overview of this local car rental option, helping you understand its offerings and how it fits into your transportation needs in the Arizona region.

For many in Scottsdale and the surrounding areas, a reliable car rental service is essential. From navigating bustling city streets to embarking on scenic desert drives, having the right vehicle can make all the difference. Avis Car Rental, a globally recognized brand, operates several locations across Arizona, with the Pavilions at Talking Stick branch serving as a convenient point for many local users. While the brand is well-known, understanding the specifics of this particular location can help you make an informed decision for your next rental.

Please note, as with any service, it's always advisable to confirm specific policies, availability, and pricing directly with the branch when making your plans.

Location and Accessibility

The Avis Car Rental branch we're focusing on is strategically situated at 8969 E Talking Stick Way, Scottsdale, AZ 85250, USA. This address places it within the popular Pavilions at Talking Stick shopping center, a well-known commercial hub in Scottsdale. Its location is designed for convenience, easily accessible for residents across various Scottsdale neighborhoods and those in nearby communities.

Being part of the Pavilions at Talking Stick, the branch benefits from ample parking for customers picking up or dropping off vehicles. The shopping center itself is positioned along a major thoroughfare, E Talking Stick Way (also known as E Indian Bend Rd), which provides direct access to Loop 101 Pima Freeway. This makes it straightforward to reach from different parts of the Phoenix metropolitan area, including neighboring cities like Tempe, Mesa, and Phoenix itself. For those arriving from out of town, its proximity to major highways simplifies the transition from air travel to ground transportation, though it's not directly at an airport. Many Arizonans appreciate locations like this, which offer a more localized and potentially less hectic experience compared to airport rental counters.

Services Offered

Avis Car Rental provides a range of services aimed at meeting diverse customer needs. While specific offerings can vary, generally you can expect:

Diverse Vehicle Fleet: A wide selection of vehicles, from economical compact cars perfect for city errands or short trips, to spacious SUVs ideal for family adventures to the Grand Canyon or a weekend getaway in Sedona. They also offer sedans, minivans, and sometimes specialty vehicles like convertibles or luxury cars for those special occasions.
Short-Term and Long-Term Rentals: Options for daily, weekly, or even monthly rentals, catering to various durations of need, whether it's a quick replacement while your car is in the shop or an extended lease alternative.
Online Reservation System: A user-friendly online platform allowing customers to browse available vehicles, compare rates, and book reservations in advance, often with options for prepayment or pay-at-pickup.
Add-On Options: Availability of additional services and equipment, such as GPS navigation systems to help you find your way around Arizona's vast landscapes, child safety seats for families traveling with young children, and SiriusXM radio for entertainment on longer drives.
Various Payment Options: Acceptance of major credit cards. It's important to note that specific policies regarding debit card usage and security deposits may apply and should be confirmed directly with Avis.
Avis Preferred Program: A loyalty program that allows frequent renters to enjoy benefits such as expedited service, bypassing the counter, and earning rewards.

Features / Highlights

When considering Avis Car Rental at Pavilions at Talking Stick, several features stand out for local Arizona users:

Convenient Retail Location: Unlike airport locations, this branch is nestled within a popular shopping center, making it easy to combine your car rental needs with other errands or recreational activities. You can pick up your rental, grab groceries, or do some shopping all in one trip.
Accessible Hours of Operation: The branch typically maintains consistent operating hours throughout the week, including weekends, which is beneficial for those with busy schedules. As of available information, typical hours are Monday - Friday from 8:00 AM - 4:00 PM, and Saturday - Sunday from 8:00 AM - 12:00 PM. It's always a good idea to verify holiday hours directly.
Variety of Vehicle Classes: From economy cars like a Kia Rio or similar, to compact SUVs like a Toyota Rav4, and full-size sedans like a Toyota Camry, Avis generally offers a comprehensive range to suit different preferences and budgets. This means you can find a vehicle that's just right for navigating Scottsdale's urban environment or heading out on a desert adventure.
Established Brand Reputation: Avis is a globally recognized car rental company, often associated with a professional standard of service and vehicle maintenance, which can provide peace of mind to renters. While individual experiences can vary, the brand generally strives for consistency in its offerings.

Contact Information

For direct inquiries, reservations, or any specific questions, here's how you can reach Avis Car Rental at this Scottsdale location:

Address: 8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA

Phone: (480) 524-0017

Mobile Phone: +1 480-524-0017

Conclusion: Why this place is suitable for locals

For residents of Scottsdale and the wider Arizona region, Avis Car Rental at Pavilions at Talking Stick offers a practical and convenient solution for their temporary transportation needs. Its strategic location within a well-known shopping center makes it easily accessible without the added complexity often associated with airport rental counters. Whether you need a vehicle for a quick weekend trip to Flagstaff, a temporary replacement while your car is being serviced, or simply an extra set of wheels for family visiting, this Avis branch aims to provide a reliable service.

The diverse fleet means you can select a vehicle that perfectly matches your specific requirements, from fuel-efficient options for daily commutes to more robust choices for exploring Arizona's natural wonders. Furthermore, the ability to book online and the availability of various add-on services enhance the overall rental experience.

While individual experiences can vary, and it's always recommended to confirm details and terms directly with the branch, Avis Car Rental at Pavilions at Talking Stick stands as a viable and established option for locals seeking dependable car rental services in the Scottsdale area. It provides a familiar and generally comprehensive offering that can cater to a wide range of short-term transportation demands, allowing you to navigate Arizona with greater ease and flexibility.

Avis Car Rental Details

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
Credit cards

Avis Car Rental Location

Avis Car Rental

Arizona Maricopa County Scottsdale East Talking Stick Way

8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA

Avis Car Rental Reviews

An average rating of ★3.7 from 35 user reviews.

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★ 5★ 4★ 3★ 2★ 1

We had the absolute worst experience at this Avis location with Freddy.I booked and prepaid a reservation for a rental pickup at 11:45 AM on Sunday (they close at noon.) The week prior to pickup we were at the Scottsdale Resort for a business conference. On Sunday morning (9:30 AM) we called this Avis location to see if it was possible to pick up earlier but there was no answer. We left the conference and ubered over but were told our reservation was at 11:45 and we needed to return, so we went back to the conference and at 10:39 AM I got a call that the car was ready for pickup. At this point, we were back at the resort and in session so we figured we'd return at 11:45 as per the original plan.We arrived at 11:50 AM and Freddy handled our reservation. The reservation was under my name so I asked if we could add my husband as the driver- Freddy said it would be $13 a day to add. I questioned it because I remembered reading something that said spouses didn't count, but I wasn't sure and asked if we could change my husband to the main driver since I was not planning on driving. That was a no. Freddy now said if we're married, no charge. He then asked for the credit card used to prepay the reservation and I took out my husband's business card which was the card used to prepay along with both our drivers licenses. Freddy said the CC on the system was different and rattled off some random numbers. We advised it must be a mistake, we have no card with those numbers. He says "I can't rent you the car unless you provide me with this CC." He shows us in the computer and I realize the number he's giving us is the last four of an authorization code NOT our CC. I look for my original confirmation online and show him PROOF that the CC is my husbands business card as originally shown. At this point, he mentions we can't use that card because it's under his name and the card has to match the reservation name which is mine.At this point, it's frustrating. Not only is he not trying to work with us, it's obvious he's pushing us out because it's past twelve. We express frustration and he mentions these are the rules and if you don't like them there's nothing he can do because it's not his fault. He declines us service and says he's calling the police because he feels we're being aggressive.There was a customer in there who chuckled because Freddy very calmly went from Level 1 to Level I'm calling the police and declining service which made zero sense. We needed Freddy to give us a solution not give us excuses on AVIS rules. I immediately get on the phone with AVIS and rebook my own reservation under my husband with his business card with zero help from Freddy, and the police arrives. Clearly it was a ridiculous call and they knew it. We had a witness to vouch no one was being aggressive and we have video recordings to prove it. Police apologized and said he would try to come up with a compromise for us, and they did.At the end of the day, Freddy...who was rushing to leave by noon, incompetently giving us wrong information whether it be adding a driver for extra money, wrong CC numbers, declining service and doing NOTHING to help out the customer ended up leaving closer to 1 PM over the course of his own actions.He called his manager, police communicated with him and the end result was rent us the car and help us out. Our cards all match, our licenses match, there is NO issue. We got the car, but not without some undue aggravation and lots of stories to share about where NOT to go to rent a car in Scottsdale!
Aug 01, 2024 · Jacqueline Misch
Freddy is awful.My two aunts - both senior citizens near 80 y/o - arrived in Scottsdale in March for their two-month stay to visit family. Their first stop was Avis to pick up the car that they'd reserved back in January. They encountered Freddy, who was rude, crass, and extremely condescending. He stated he "had no cars" and "couldn't find their contract." My aunts showed him the contract and called Avis coroporate, who verfified the contract. Freddy's response persisted - "I have no cars." He didn't volunteer to assist in solving the problem, apologize, or make amends. "If you don't like it, leave." That was his response.Upon calling Avis corporate again, we were able to get them a car at another Avis location.Beware of Freddy, everyone. This guy has no business in customer service.
Mar 02, 2025 · Brandon Zale
I prepaid "estimated" charges for a one-week car rental. Once I returned the car, the actual charges I incurred were $75 less than what my credit card was charged for the prepayment. When I called the store to inquire about my refund, I was told I would have to call "customer service," and was given an 800 number to call. The runaround had begun. After being on hold for 45 minutes with "customer service," I was told that Avis/Budget's policy is to not refund for prepayments, but they would offer me a discount on a future rental. I told them I did not want a future rental discount, I wanted to be refunded my money, because I had been charged more than what I actually incurred. 25 minutes later, I had spoken with a supervisor, who told me the same thing. The kicker is that Avis/Budget does not state anywhere that a prepayment is a non-refundable amount. Buyer beware. I will never rent from this Avis/Budget in the future.
Dec 16, 2024 · Aaron B.
I got here at 1245 to pickup a rental, the associate had the doors locked and refused to open. I waited outside until my 1300 pickup time from the websites reservation confirmation email and the two females inside thought it was funny and chose to laugh. They even left the open sign on the door indicating at 1245 when I arrived that they were still open. I had made reservations two days prior to pickup and was given no notification as to this locations hours. Terrible people work here.One other thing Id like to mention is how there was a gentleman before me when I originally pulled up at 1238 sitting outside waiting and he was turned away as well. I hope no one comes to this location with the rude behavior of these people(One last edit, if hours for Sunday say you're open until 1300 then shouldn't you start closing after that time and not before so you don't leave customers stranded)
Jun 14, 2020 · C W
I booked my rental and was quoted $450. When I returned it, they charged me $1385. I attempted to contact many times and they would only refund $300.EDIT: After many calls to Avis customer service (Israel and Richie) with no justification on why I was billed 300% more than what I reserved the car at, the Avis Social Team did a full investigation on my case and they were able to make me whole. The whole ordeal took nearly 3 months to resolve and Avis phone support was very accusatory and condescending, but the social support team have been very empathetic and understanding. Thanks Avis Social Team (Blake and Haley)!
Oct 30, 2023 · Dan Le