Avis Car Rental

- 17150 N 134th Dr, Surprise, AZ 85378

For residents of Surprise and the vibrant West Valley of Arizona, having access to reliable and convenient transportation is crucial for navigating daily life and exploring the vast beauty of our state. Whether your family is planning a road trip to the scenic red rocks of Sedona, you need a temporary vehicle while your car is in the shop, or you're simply looking for a comfortable ride for a weekend getaway, a local car rental service can be an invaluable resource. Avis Car Rental, located at 17150 N 134th Dr in Surprise, AZ, is a well-established name offering a range of vehicles and services to meet these diverse needs for Arizonans.

Avis is globally recognized for its extensive fleet and commitment to customer service, striving to provide a smooth and efficient rental experience. This particular Surprise branch aims to serve the local community, understanding the unique driving conditions and preferences of those living in the rapidly growing West Valley. The brand's reputation for providing quality vehicles and a streamlined reservation process often makes it a go-to choice for both planned trips and unexpected transportation needs.

Navigating Arizona's expansive landscapes, from the bustling Phoenix metropolitan area to the serene desert and mountainous regions, often requires a dependable vehicle. Public transportation outside of central urban hubs can be limited, making car rental an essential service for many. Avis Car Rental in Surprise positions itself as a practical solution for locals, offering flexibility and a diverse range of options to ensure you find the right car for your journey. This article will provide a comprehensive look at what this Avis location offers, drawing on public data and customer feedback to give a clear picture of what local users can expect.

Location and Accessibility

The Avis Car Rental branch is conveniently situated at 17150 N 134th Dr, Surprise, AZ 85378, USA. This location is easily accessible for residents across Surprise and the surrounding West Valley communities, including Sun City West, El Mirage, and Waddell. Being on N 134th Dr, it offers straightforward access from major local thoroughfares like Bell Road and Grand Avenue (Hwy 60). For example, from Grand Ave (Hwy 60), you can exit east onto Bell Rd, continue for one block, then turn left onto 134th Dr, and the location will be on your left after two blocks.

This neighborhood location provides a significant advantage for locals, allowing for quick pick-ups and drop-offs without the need to travel to the often busier Phoenix Sky Harbor International Airport (PHX) rental car center. Avis does offer a free pick-up service, encouraging customers to call the rental location directly to arrange this, which can be particularly helpful if your vehicle is unavailable.

The operating hours are typically Monday through Friday from 8:00 AM to 4:00 PM and Saturday from 8:00 AM to 12:00 PM, with Sunday closed. It's important for customers to be aware of these hours, especially for returns, as vehicles typically need to be returned during office hours unless specific after-hours drop-off arrangements are clearly communicated and available. The ease of reaching this specific branch makes Avis a practical choice for residents of Surprise and the wider West Valley who need a local, accessible car rental solution.

Services Offered

• Wide Range of Vehicle Classes: Avis provides a diverse fleet to cater to various needs. This includes economy cars (e.g., Kia Rio), compact cars (e.g., Kia Soul), intermediate (e.g., Toyota Corolla), standard (e.g., Volkswagen Jetta), and full-size sedans (e.g., Toyota Camry). For those needing more space or capability, they offer intermediate SUVs (e.g., Toyota RAV4), standard SUVs (e.g., Ford Edge), full-size SUVs (e.g., Ford Expedition), premium SUVs (e.g., Chevrolet Suburban), and minivans (e.g., Chrysler Pacifica). They also offer passenger vans (e.g., Ford Transit 12-Passenger Van) for larger groups, and sometimes specialized vehicles like convertibles (e.g., Ford Mustang Convertible), luxury cars (e.g., Genesis G70, Toyota Crown), and even electric vehicles (e.g., Kia EV6, Tesla Short Range Model 3) and hybrids (e.g., Toyota Prius Hybrid).
• Flexible Rental Periods: Customers can choose from various rental durations, including daily, weekly, and longer-term rentals, accommodating both short trips and extended needs like insurance replacement vehicles.
• Optional Protections and Add-ons: Avis offers optional coverage such as Loss Damage Waiver (LDW) to reduce responsibility for vehicle damage, as well as supplemental liability insurance, personal accident insurance, and roadside assistance. Additional equipment like GPS navigation, child safety seats, and Wi-Fi hotspots are also typically available.
• Avis Preferred Program: For frequent renters, the Avis Preferred program allows members to bypass the counter, go straight to their vehicle, earn points on rentals for free days and upgrades, and enjoy expedited service.
• Prepay Options: Avis often provides "Pay Now" options for reservations, which can sometimes offer lower rates, though it's crucial to be aware of the specific terms, especially regarding refunds for early returns (as highlighted in a customer review, prepaid rentals may not be refunded for early returns).
• Free Pick-up Service: As mentioned, the Surprise location generally offers a free pick-up service, a convenient option for local customers who need transport to the rental branch.

Features / Highlights

• Professional and Courteous Employees: A key highlight, as noted in customer reviews, is the professionalism and courteousness of the Avis employees. This contributes significantly to a positive rental experience.
• Efficient Reservation Process: Customers appreciate the speed and ease of finalizing reservations, often taking only a few minutes from arrival, showcasing the branch's commitment to efficiency.
• No Unnecessary Upselling: A positive aspect highlighted by a customer is the absence of aggressive attempts to sell extra insurance or other add-ons, allowing customers to make informed choices without pressure.
• Quality and Variety of Vehicles: The ability to receive a "relatively new, fully loaded Grand Cherokee hybrid" when a "regular RAV4 or similar" was expected, and noting it was "pretty clean," suggests that the branch maintains a high standard for its fleet and may offer beneficial upgrades.
• Transparent Handling of Incidents: In the event of vehicle damage (like a cracked windshield), the process was handled transparently, with clear communication about the contract terms and a bill that was not "excessive," indicating fair and professional conduct in challenging situations.
• Convenient Neighborhood Location: Being outside of a major airport means less traffic and a more localized, potentially more personal, rental experience for Surprise and West Valley residents.

Contact Information

Address: 17150 N 134th Dr, Surprise, AZ 85378, USA

Phone: (623) 214-1571

Mobile Phone: +1 623-214-1571

Conclusion: Why this place is suitable for locals

For residents of Surprise and the broader West Valley region of Arizona, Avis Car Rental at 17150 N 134th Dr offers a largely suitable and highly practical option for their car rental needs. Its established brand reputation, coupled with a convenient neighborhood location, makes it an attractive choice for various local transportation requirements. The extensive fleet, ranging from economical sedans to spacious SUVs and even luxury options, ensures that Arizonans can find a vehicle well-suited for any journey, be it a daily commute within the city or a long drive across the state's diverse terrains.

The positive feedback regarding the professional and courteous staff, as well as the quick and efficient reservation process, highlights the branch's commitment to customer satisfaction. The absence of aggressive upselling and the transparent handling of unforeseen incidents, like vehicle damage, contribute to a trustworthy and positive overall experience. This level of service is particularly valuable for locals who may rely on consistent, no-fuss rental solutions.

However, as with any rental service, locals should be mindful of specific terms, especially concerning prepaid reservations and early returns, as policies can vary and may lead to unexpected charges if not fully understood. Despite a single negative experience shared, the overwhelmingly positive nature of other feedback suggests that the Surprise Avis branch generally provides a reliable service.

In summary, Avis Car Rental in Surprise is well-positioned to serve the West Valley community. Its combination of a diverse fleet, efficient service, and a local, accessible branch makes it a strong contender for Arizonans seeking dependable and straightforward car rental solutions for all their transportation needs within and beyond the Grand Canyon State.

Avis Car Rental

17150 N 134th Dr, Surprise, AZ 85378, USA