Avis Car Rental

- 1101 W Dartmouth Ave, Englewood, CO 80110

For Colorado residents, securing reliable and convenient transportation is often essential for navigating our bustling cities, reaching our breathtaking mountain ranges, or simply handling daily life. Car rental services play a vital role in providing this mobility, whether for planned trips, business travel, or unexpected vehicle needs. This article will provide a comprehensive and factual overview of the Avis Car Rental location at 1101 W Dartmouth Ave, Englewood, CO 80110, USA. Avis is a globally recognized brand, but the experience at individual branches can vary significantly. By examining publicly available information and real customer feedback, we aim to give Colorado locals a clear picture of what to expect from this specific Englewood location.

The decision of where to rent a car often comes down to balancing convenience, cost, and service quality. While larger chains like Avis offer extensive fleets and widespread availability, the nuanced experience at a local branch can truly make or break a rental. For Coloradans, understanding these local dynamics is crucial for a stress-free journey, whether you're heading to a Rockies game, exploring a new trail, or simply need a ride while your own car is in the shop. This guide will delve into the accessibility of the Englewood Avis branch, its typical services, and, most importantly, provide insights derived directly from customer reviews, which offer invaluable perspectives from fellow local users.

It's important to be well-informed before committing to a rental. This article is designed to empower you with the necessary details to navigate your car rental needs with Avis on West Dartmouth Avenue, highlighting both the potential positives and any areas of concern that have been raised by others in our community.

The Avis Car Rental branch is located at 1101 W Dartmouth Ave, Englewood, CO 80110, USA. This address places it in a convenient position within Englewood, a city that is part of the southern Denver metropolitan area. West Dartmouth Avenue is a significant east-west road, making the location relatively easy to access from various directions.

For Colorado locals, particularly those residing in Englewood, Littleton, or even parts of Denver, this off-airport location offers an alternative to the often-busier and more distant airport rental counters. The branch's position allows for direct access via local streets, potentially avoiding major highway congestion. Public transportation options, specifically RTD bus routes, may serve the vicinity of West Dartmouth Avenue, offering a way for customers without personal transportation to reach the office. While precise details on bus stops or routes are not provided, it's a general expectation for a location on a main thoroughfare in a suburban city.

Avis's corporate website generally indicates that many of its neighborhood locations, including this one, offer a "free pick-up service." While it's always best to call the specific branch to confirm this service and arrange it, it represents a significant accessibility advantage for customers who may not have a ride to the rental office. This can be especially helpful during unexpected car troubles or if you're visiting the area without a personal vehicle. The operating hours for this location are typically standard for a neighborhood branch, often including weekend hours (e.g., Sunday 8:00 AM - 12:00 PM; Monday - Friday 7:00 AM - 6:00 PM; Saturday 8:00 AM - 1:00 PM), providing flexibility for pick-up and drop-off.

Avis Car Rental, as a global brand, typically offers a wide array of services designed to cater to various customer needs. While specific availability might vary, the 1101 W Dartmouth Ave location in Englewood would generally provide the following:

• Diverse Vehicle Fleet: Avis typically maintains a broad selection of vehicles across different classes. This includes economy cars for budget-conscious travelers, compact and intermediate sedans for efficiency, full-size sedans for comfort, and a variety of SUVs (compact, standard, full-size) which are particularly popular and practical for Colorado's diverse driving conditions, including trips to the mountains. Minivans are also usually available for larger groups or families. The staff’s willingness to inquire about customer preferences ("mileage or comfort") suggests an attempt to match customers with the most suitable vehicle from their available fleet.

• Online and Phone Reservations: Customers can reserve vehicles in advance through the Avis website, mobile app, or by calling the branch directly. This allows for convenient planning and ensures vehicle availability, especially during peak seasons.

• Flexible Rental Durations: Avis offers flexible rental periods, typically including daily, weekly, and longer-term options, accommodating both short-term needs and extended rentals for various purposes, such as insurance replacements or prolonged visits.

• Optional Add-ons: To enhance the rental experience, customers can usually choose from a range of optional extras. These commonly include GPS navigation systems, child safety seats (infant, toddler, booster), satellite radio, and various protection plans or waivers (such as Loss Damage Waiver, Supplemental Liability Insurance, Personal Accident Insurance).

• Customer Service and Guidance: As evidenced by one review, the staff, like Abby, aims to provide guidance to customers, helping them select the "perfect rental" based on their needs. This level of personalized interaction can be a significant advantage in navigating the rental process.

• Potential for Local Pick-Up Service: As mentioned in accessibility, Avis neighborhood locations often provide a free pick-up service within a certain radius, which needs to be confirmed by calling the branch directly.

Based on the provided customer reviews, this Avis Car Rental location presents a dichotomy of experiences. We will highlight both the celebrated aspects and the serious concerns raised by customers.

Positive Highlights:

• Exceptional Customer Service (from some experiences): One review strongly praises Abby and the staff for being "so helpful," truly caring about the customer's experience, and guiding them to the "perfect rental." This indicates a potential for highly personalized, attentive, and positive interactions at the front desk, aiming to make a "stressful time seamless, fun and comfortable."

• Personalized Vehicle Matching: The staff's inquiry about whether a customer is "more concerned with mileage or comfort" demonstrates an effort to tailor the rental to individual needs, which is a valuable feature for diverse driving preferences in Colorado.

• Friendly and Engaging Staff: The appreciation for "side chats" suggests a welcoming and amiable atmosphere created by certain team members, making the rental process more pleasant.

Serious Concerns / Areas for Caution:

• Allegations of Extremely Poor Business Practices and Corruption: A highly critical review explicitly states "extremely poor business practices" and "extremely corrupt," with specific allegations of "stealing money from a card and bank account that is not even on file." This is a severe accusation that demands extreme caution from prospective renters.

• Unauthorized and Continuous Charges: The same review details charges being pulled from a family member's bank account that was not on file, even after the car was returned and the original account on file was different. This suggests potential serious issues with billing and data security.

• Rude and Unresponsive Staff (from some experiences): The customer reports "rude Miguel on the phone" and "extremely rude front counter staff" when trying to resolve the billing issues, indicating a severe breakdown in customer service during problem resolution, a stark contrast to the positive review.

• Difficulty in Dispute Resolution: The account describes going "in circles with the front desk, Avis customer service and the do not rent list customer service" and getting "nothing," illustrating significant challenges in rectifying billing errors.

• Data Security and Privacy Concerns: The core issue of charging an unfiled bank account raises profound questions about data handling, privacy, and the security of customer financial information.

For Colorado locals considering Avis Car Rental at this location, here are the contact details:

Address: 1101 W Dartmouth Ave, Englewood, CO 80110, USA

Phone: (303) 762-8751

Mobile Phone: +1 303-762-8751

Given the conflicting nature of the reviews, it is highly advisable to exercise extreme caution. If you choose to contact them, ensure you ask specific questions about billing practices, vehicle inspection procedures, and dispute resolution policies. Always retain all documentation, including reservation confirmations, rental agreements, and payment records.

For Colorado locals, choosing a car rental service is about more than just finding a vehicle; it's about securing reliable transportation with a trustworthy provider. The Avis Car Rental location at 1101 W Dartmouth Ave in Englewood presents a highly polarized picture, making it crucial for locals to understand both its potential benefits and very serious reported drawbacks.

On one hand, this branch has been praised for delivering genuinely positive customer experiences, with staff like Abby going above and beyond to offer helpful guidance and personalized vehicle selection, making what could be a "stressful time seamless, fun, and comfortable." For locals seeking a friendly face and a service that truly "cares about my experience," these glowing accounts suggest that a smooth and pleasant rental is possible, especially if direct, positive interactions are prioritized. The convenient Englewood location also offers accessibility that can be preferable to airport rental counters for residents in the southern Denver metro area.

However, it is impossible to overlook the extremely serious allegations of "poor business practices," "corrupt" behavior, and "stealing money from a card and bank account that is not even on file." These types of severe issues, including rude staff when attempting to resolve problems and unauthorized, continuous charges from unfiled accounts, represent a fundamental breach of trust and financial security. Such claims, if accurate, would render this location highly unsuitable for any local user who values transparency, financial integrity, and effective dispute resolution.

Therefore, while the potential for a positive, personalized rental experience exists as per one review, the severe nature of the negative feedback warrants a strong word of caution. For Colorado locals considering this Avis branch, it is imperative to proceed with extreme vigilance: meticulously document every aspect of the rental (vehicle condition, mileage, fuel, and all financial transactions), ensure only authorized payment methods are on file, and be prepared to rigorously monitor bank statements. Unfortunately, given the deeply concerning reports, despite the positive sentiment from one customer, this location carries significant risks that every local user should carefully weigh before deciding to rent here.

Avis Car Rental

1101 W Dartmouth Ave, Englewood, CO 80110, USA