Enterprise Rent-A-Car

- 1815 N Scottsdale Rd, Scottsdale, AZ 85257

Hey there, fellow Arizonans! Whether you're planning a scenic drive through the Sonoran Desert, heading out for a weekend getaway in Sedona, or simply need a temporary vehicle while yours is being serviced, having access to a reliable and customer-focused car rental service is incredibly important. In Scottsdale, a city known for its vibrant culture and beautiful surroundings, one name frequently comes to mind for vehicle rentals: Enterprise Rent-A-Car.

This article will provide you with a comprehensive and engaging look at the Enterprise Rent-A-Car branch located at 1815 N Scottsdale Rd, Scottsdale, AZ 85257. We'll dive into their convenient location, the wide array of services they offer, and what sets them apart, all tailored from the perspective of a local user in Arizona looking for seamless transportation.

The Enterprise Rent-A-Car branch is strategically located at:

1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA

This address places the branch in a highly accessible part of Scottsdale, making it convenient for residents not only in Scottsdale but also for those in neighboring communities like Tempe, Paradise Valley, and even parts of Phoenix. North Scottsdale Road is a major thoroughfare, ensuring easy navigation to and from the location. For Arizonans, especially those who prefer to avoid the busy airport rental counters, this neighborhood branch offers a fantastic alternative. Its central position makes it ideal for picking up a vehicle for local errands, longer road trips across the state, or as a convenient option if your personal car is temporarily out of commission. It's a spot that’s easy to get to, saving you time and hassle.

Enterprise Rent-A-Car is a globally recognized brand, and their Scottsdale branch upholds the company's commitment to providing a broad spectrum of rental services to meet diverse customer needs:

• Extensive Vehicle Fleet: You can expect a wide selection of vehicles ranging from economical compact cars for budget-conscious trips and great fuel efficiency, to mid-size and full-size sedans suitable for daily commutes or family outings. For those needing more space, Enterprise typically offers a variety of SUVs (compact, mid-size, and full-size), minivans for larger groups or families, and even pickup trucks. As highlighted by a customer review, this location also stocks luxury vehicles, allowing you to upgrade your driving experience for special occasions without leaving Scottsdale.
• Flexible Rental Periods: Whether you need a car for just a few hours, a single day, a weekend escape, a full week, or even longer-term rentals, Enterprise provides flexible options to accommodate your schedule and travel plans.
• Damage Waiver (DW) and Protection Options: Enterprise offers various protection products, including Damage Waiver (DW), which, if accepted, can reduce or waive your financial responsibility for damage to the rental vehicle. Other options like Personal Effects Coverage (PEC) for your belongings and Roadside Assistance Protection (RAP) for unexpected breakdowns are also typically available. It's always advisable to review these options carefully and understand how they complement your personal insurance coverage.
• Fuel Options: Customers have the choice to pre-pay for a full tank of fuel and return the vehicle empty, have Enterprise refuel the vehicle upon return (with an additional service charge), or refill the tank themselves before returning to avoid extra charges.
• Additional Drivers: Renter's spouse or domestic partner meeting age and license requirements are usually authorized drivers at no extra charge. Other additional authorized drivers can be added for a daily fee, provided they meet the same requirements and are present at the time of rental.
• One-Way Rentals: For those planning a trip across Arizona or even out of state, Enterprise often facilitates one-way rentals, though additional fees may apply depending on the pick-up and drop-off locations.

This specific Enterprise Rent-A-Car location in Scottsdale has several notable features and highlights, as evidenced by customer feedback:

• Outstanding Customer Service: A consistent theme in reviews is the "outstanding customer service" and the willingness of employees to "go above and beyond." One review particularly highlights how the staff, including the manager, handled an issue with a low tire on a luxury vehicle, swiftly providing a replacement in the same class without excuses. This demonstrates their commitment to customer satisfaction and problem resolution.
• High Professionalism and Friendliness: Customers frequently praise the "professionalism and friendliness of the employees," creating a welcoming and comfortable rental experience. This positive interaction can significantly improve a customer's overall impression.
• Efficient Issue Resolution: The ability to quickly and smoothly address unexpected issues, such as a vehicle defect or a last-minute need, is a major highlight. Their proactive approach to problem-solving ensures minimal disruption to your plans.
• After-Hours Returns (for some vehicles, though check specifics): One customer mentioned this location being one of the few local branches that offered after-hours returns. While general Enterprise policy states that non-airport locations usually require returns during business hours and that after-hours drop box availability should be confirmed at pick-up (with responsibility for the vehicle until the next business day check-in), the fact that it was an option for this customer during a holiday weekend is a significant convenience. Always confirm this detail directly with the branch if you anticipate an after-hours return.
• Seamless Reservation Process (App-based): The ease of booking via the Enterprise app contributes to a smooth start to the rental experience.
• Complimentary Upgrades: In situations where there might be a delay or an issue, the staff has shown a willingness to offer complimentary vehicle upgrades, enhancing the customer experience.
• Diverse Fleet Including Luxury Options: The availability of luxury vehicles at a neighborhood branch is a notable highlight, catering to customers who desire a more upscale driving experience without having to go to an airport location.

For reservations, inquiries about vehicle availability, or any other assistance, you can contact the Enterprise Rent-A-Car branch at:

Address: 1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA

Phone: (480) 945-9000

Mobile Phone: +1 480-945-9000

It's always a good practice to call ahead, especially during peak seasons or holidays, to ensure the best vehicle availability and to confirm any specific requirements or policies for your rental.

For residents across Arizona, and particularly those in and around Scottsdale, Enterprise Rent-A-Car at 1815 N Scottsdale Rd stands out as an exceptionally suitable choice for their car rental needs. Its convenient neighborhood location offers a clear advantage, allowing locals to bypass the often-busier airport counters and quickly access reliable transportation right within their community. This saves valuable time and reduces travel stress, whether you're renting for business, leisure, or as a temporary replacement.

The consistently praised outstanding customer service, characterized by friendly and professional staff who are willing to "go above and beyond," truly distinguishes this branch. The ability to smoothly resolve issues, offer suitable replacement vehicles, and even provide complimentary upgrades speaks volumes about their dedication to customer satisfaction. For Arizonans who value not just a car, but a smooth, professional, and supportive rental experience, this Enterprise location offers peace of mind. It’s a reliable partner for navigating our beautiful state, ensuring your journeys—from daily commutes to grand adventures—are as seamless and enjoyable as possible.

Enterprise Rent-A-Car

1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA