Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Illinois, whether navigating daily commutes, planning weekend getaways, or requiring a temporary vehicle during car repairs, reliable and convenient car rental services are essential. Enterprise Rent-A-Car, a globally recognized name, has a strong local presence, including a well-regarded branch at 2640 S Michigan Ave in Chicago. This location stands out as a go-to option for many locals seeking a diverse fleet of vehicles and efficient customer service. Enterprise is synonymous with accessibility and a commitment to meeting a wide array of transportation needs, from compact cars for city driving to spacious SUVs for family trips.
This article will provide a comprehensive overview of the Enterprise Rent-A-Car branch on South Michigan Avenue, detailing its strategic location, the extensive range of services and vehicle types it offers, and the standout features that contribute to its reputation among local users in Illinois. We understand that choosing a car rental involves more than just selecting a vehicle; it's about the ease of the process, the cleanliness of the car, and the professionalism of the staff. Enterprise aims to excel in all these areas, making your rental experience as smooth and stress-free as possible.
From prompt customer pick-up services to a streamlined drop-off process, this Enterprise location consistently receives positive feedback for its efficiency and the quality of its vehicle offerings. We'll explore why this particular branch is a suitable and frequently chosen option for locals in the Chicagoland area and beyond, catering to both planned trips and unexpected automotive needs.
The Enterprise Rent-A-Car branch is conveniently situated at 2640 S Michigan Ave, Chicago, IL 60616, USA. This address places it in the South Loop area of Chicago, a location known for its excellent accessibility and proximity to various urban amenities and major roadways. For locals across Illinois, especially those within the Chicago metropolitan area, this position offers significant advantages for picking up or dropping off a rental vehicle.
South Michigan Avenue is a prominent arterial road, providing straightforward access to downtown Chicago, Lake Shore Drive, and major expressways such as I-55 (Stevenson Expressway) and I-90/94 (Dan Ryan Expressway). This connectivity is crucial for renters traveling to and from different parts of the city, its suburbs, or even other regions of Illinois. Public transportation options are also readily available in the vicinity, including CTA bus routes, making it convenient for those who rely on public transit to reach the rental office after utilizing the customer pick-up service.
While the address serves as the primary hub for their fleet, Enterprise is also well-known for its "We'll Pick You Up" service at non-airport locations, which further enhances accessibility for customers who might not have immediate transportation to the rental office. This service, combined with the strategic location, ensures that getting your rental car from Enterprise on South Michigan Avenue is as hassle-free as possible for Illinois residents.
Enterprise Rent-A-Car offers a comprehensive array of services designed to meet diverse transportation needs for individuals and businesses in Illinois.
- Wide Range of Vehicle Rentals: This location typically offers a broad selection of vehicles, including:
- Economy and Compact Cars: Ideal for fuel efficiency and city driving.
- Mid-size and Full-size Sedans: Comfortable options for longer trips or more passenger space.
- SUVs: Various sizes from compact to full-size, suitable for families, luggage, or exploring.
- Minivans and Passenger Vans: Perfect for larger groups or family vacations.
- Pickup Trucks: Available for hauling large items or light commercial use.
- Luxury and Premium Cars: For special occasions or a more upscale driving experience.
- Daily, Weekly, and Monthly Rentals: Flexible rental periods to suit short-term needs, weekend trips, or extended vehicle requirements.
- Customer Pick-Up Service: Enterprise is renowned for its complimentary "We'll Pick You Up" service from homes or repair shops at non-airport locations during normal business hours, making it highly convenient for customers without immediate transportation.
- Replacement Rentals: A primary focus for Enterprise is providing replacement vehicles for customers whose cars are in the shop due to an accident, mechanical repair, or theft. They often work directly with insurance companies.
- Business Rental Programs: Customized rental programs tailored to meet the specific needs of companies, offering cost savings and efficiency for business travel or fleet management.
- One-Way Rentals: Options for renting a car at one location and returning it to another Enterprise branch, convenient for inter-city travel within Illinois or across states.
- Add-on Equipment: Availability of optional equipment such as GPS navigation systems, child safety seats (infant, toddler, and booster), and SiriusXM radio.
- Damage Waiver (DW) and Personal Effects Coverage (PEC) Options: Offered at the time of rental to reduce or waive financial responsibility for damage to the rental vehicle or loss of personal belongings.
- Fuel Options: Customers have choices for refueling, including prepaying for fuel, having Enterprise refill the tank (for a service charge), or refilling the tank themselves before return.
These services, combined with their extensive fleet, make Enterprise Rent-A-Car on Michigan Avenue a versatile solution for various transportation demands.
The Enterprise Rent-A-Car branch at 2640 S Michigan Ave in Chicago offers several features and highlights that enhance the customer experience and solidify its reputation among locals in Illinois.
- Well-Maintained and Updated Fleet: Customers frequently praise the cleanliness and quality of the vehicles, noting that cars are "nice, clean and updated." This ensures a comfortable and reliable driving experience.
- Efficient and Fast Service: Reviews consistently highlight the speed and efficiency of the rental process. From quick pick-ups to smooth check-ins and check-outs, the branch aims to minimize wait times.
- Customer Pick-Up and Drop-Off Service: The convenience of being picked up from a car shop or home within minutes of calling, as well as being driven back after drop-off, is a significant highlight that sets Enterprise apart, particularly for those whose personal vehicles are out of commission.
- Professional and Friendly Staff: The team at this location receives commendations for their excellent service, being described as "very fast and efficient" and providing a "great example" of good service, creating a positive and welcoming atmosphere.
- Streamlined Paperwork: The process for completing rental paperwork is noted as being quick and hassle-free, contributing to the overall efficiency.
- Variety of Car Options: With many car options to choose from, customers appreciate the ability to select a vehicle that perfectly fits their needs, whether it's a "Nissan Sport" for a smooth ride or a minivan for a family trip.
- Digital Confirmation and Receipts: The convenience of receiving all confirmations and receipts directly to email simplifies record-keeping for customers.
- Enterprise Plus® Program: As part of the broader Enterprise network, this branch supports the Enterprise Plus® loyalty program, allowing frequent renters to earn points towards free rental days.
- Local Neighborhood Focus: While part of a global brand, this location emphasizes serving the local community, understanding the specific needs of Chicago and Illinois residents for their daily and replacement rental requirements.
These features collectively contribute to a highly positive and reliable car rental experience at this Enterprise location.
For direct communication and to reserve a vehicle at Enterprise Rent-A-Car on South Michigan Avenue in Chicago, Illinois, please use the following contact information:
Address: 2640 S Michigan Ave, Chicago, IL 60616, USA
Phone: (312) 808-1228
Mobile Phone: +1 312-808-1228
It is highly recommended to call the branch directly using these phone numbers to inquire about vehicle availability, specific rental terms, or to schedule a customer pick-up service. While online booking is widely available through Enterprise's main website, contacting the local branch can often provide more specific information regarding their current fleet at this location and tailor services to your immediate needs. When scheduling a pick-up, it is advised to confirm your rental with the office at least two hours in advance to guarantee the service. For general inquiries, Enterprise's corporate website also offers a comprehensive FAQ section and customer service contacts.
For locals in Illinois, particularly those in the Chicago metropolitan area, the Enterprise Rent-A-Car branch at 2640 S Michigan Ave is an exceptionally suitable and reliable choice for a multitude of reasons. Its primary strength lies in its ability to cater seamlessly to both planned travel needs and unexpected situations, such as when a personal vehicle is undergoing repairs. The complimentary customer pick-up service is a game-changer for many, alleviating the logistical headache of getting to the rental office when one's own car is unavailable. This convenience, coupled with their reputation for promptness and efficiency, means less downtime and more seamless transitions for busy individuals and families.
Furthermore, the consistently positive customer reviews regarding the cleanliness, quality, and variety of their vehicles instills confidence. Locals can trust that they will receive a well-maintained and updated car that fits their specific requirements, whether it's a compact car for navigating city streets or a spacious minivan for a family road trip across Illinois. The professionalism and friendly demeanor of the staff further enhance the rental experience, making the entire process, from booking to drop-off, a pleasant one. For anyone in Illinois seeking a dependable, efficient, and customer-focused car rental solution, this Enterprise location stands out as a top-tier option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2640 S Michigan Ave, Chicago, IL 60616, USA
Enterprise Rent-A-Car Reviews
pick upteamcallinsuranceSUVunderstanddebit cardcompact caremployeepolicy
★ 5★ 4★ 3★ 2★ 1This location has many car options to choose from. All vehicles are nice , clean and updated. I drove a Nissan Sport and it was riding amazing.They picked me up from the car shop within 10 minutes of being called. The ride back was less than 5 minutes & I got a car in less than 30 minutes. Paper work took no time at all.The drop off process was even smoother. I dropped the car off, and they drove me to go get my car from the shop. They sent all confirmations and receipts to my email.They are very fast and efficient with service. This is a great location to rent from. Shoutout to my Black Kings and Queens giving good service & being a great example ✊🏽
May 20, 2025 · NiaRented a mini van at this location for 3 days. Stephanie called and gave a day early do we could get setup for our trip. Kate made check-in/check-out smooth. Will be renting from this location again.
Jun 12, 2025 · Bilal BaqarI was shocked to get a call early on the morning of my reservation telling me it was canceled, due to too many reservations being made. I made it online the day prior and received a confirmation email -- how is it 2025 and they still don't have a computer system capable of tracking their inventory? Absolutely stunning.
Jul 12, 2025 · Mich MMy rental was arranged through an insurance claim. I originally chose another location that was more convenient for me, but it was changed without my consent to this branch closer to the body shop. I accepted the change but had a hard time confirming the rental. Calls to the local office went unanswered or were dropped repeatedly. The toll-free number said a car was available, but when I arrived, I was told there were none due to graduation weekend. I understand high demand, but clear communication would have saved me time. This is super frustrated. I was told I would get a call back when a car was ready but never heard back. I called again Sunday, was told to come early Monday, and finally got a vehicle.Once a car was available, the experience was good and the staff were really helpful. However, I just wish the communication had been more transparent upfront.
May 17, 2025 · Arthur CWhat is the point of checking in before picking up the car online if you have to do it again at the site. They need to step it up Alamo is a lot better get in and drive up to gate at most places. They treated me like a criminal double IDs even though I have the new updated id this is a joke so much for being a returning customer.
Jun 19, 2025 · Robert Mikes
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