Sterling Car Rental Glen Burnie: A Local Option for Maryland Drivers

Sterling Car Rental Photos

Sterling Car Rental Introduce

For residents across Maryland, having a reliable car rental option is crucial, especially when facing unexpected car repairs, needing temporary transportation, or simply requiring a vehicle for a specific trip. Sterling Car Rental, located in Glen Burnie, MD, positions itself as a local solution, particularly specializing in insurance and service replacement rentals. While customer experiences can vary, understanding their unique focus and operational approach can help Marylanders determine if this is the right choice for their specific car rental needs. This article aims to provide a comprehensive overview of Sterling Car Rental in Glen Burnie, detailing its location, services offered, key features, and how it fits into the local Maryland transportation landscape.

Sterling Car Rental often works closely with dealerships, such as Bob Bell Hyundai and Bob Bell Chevrolet, to provide convenient on-site rental services for customers whose vehicles are in for maintenance or accident repairs. This integrated approach can offer a streamlined process for those needing a temporary replacement vehicle. While individual experiences may differ, their niche in the market is to provide an accessible option for those in a pinch, or looking for an affordable short-term solution, particularly within the context of vehicle servicing.

Location and Accessibility

Sterling Car Rental is conveniently located at 7125 Ritchie Hwy, Glen Burnie, MD 21061, USA. This address places it directly on Ritchie Highway, a major and easily navigable commercial route in Anne Arundel County. This location offers significant accessibility for residents throughout Glen Burnie, Pasadena, Severna Park, and the broader Baltimore metropolitan area.

Its placement on Ritchie Highway means it's straightforward to reach from various points in Maryland, with connections to major thoroughfares like I-97, MD-100, and the Baltimore-Washington Parkway (MD-295). For those whose cars are being serviced at nearby dealerships, the location is particularly convenient, often allowing for easy pick-up and drop-off, sometimes even with shuttle services to or from the dealership. This makes Sterling Car Rental a highly practical and accessible option for Marylanders needing a vehicle while their own is off the road.

Services Offered

Insurance and Service Replacement Rentals: Sterling Car Rental specializes in providing vehicles for customers whose cars are undergoing repairs after an accident or for routine maintenance. They are "insurance approved" and can often "direct bill most major insurance companies," which can save customers significant upfront costs and administrative hassle. This is a primary focus of their service, aimed at providing continuity of transportation during inconvenient times.
Affordable and Discounted Rates: They aim to offer "low discounted rates" to "fit almost any budget," with car rentals potentially starting from around $38.99 plus tax for the entire day. They advertise "low daily, weekend, and weekly car rental rates," positioning themselves as a cost-effective option for temporary vehicle needs. Some rates may include "FREE local unlimited mileage."
Fleet of Late Model, Smoke-Free Vehicles: Sterling Car Rental typically offers "late model, smoke-free vehicles." While the exact range of vehicle types (e.g., economy, compact, mid-size, SUV, minivan) may vary by location and availability, the commitment to "clean and in good condition" vehicles is highlighted in some positive customer feedback.
Free Local Pick-up Service: For added convenience, Sterling Car Rental may offer a "free pick up service" from local shops or dealerships, making it easier for customers to get to their rental vehicle without additional transportation challenges.
Cash Deposits Accepted (with Restrictions): For customers who may not have a major credit card, Sterling Car Rental states they "can work with a cash deposit, provided that you meet all of our other rental qualifications." This offers a degree of flexibility for payment options, though customers should confirm all requirements directly.
Young Renter Policy: Unlike some larger companies that impose significant surcharges or restrictions, Sterling Car Rental states they "can rent to qualified individuals under 25 years old without charging a higher rate (18-21 slightly higher)." This is a notable advantage for younger drivers in Maryland.

Features / Highlights

Specialization in Insurance & Service Rentals: Their strong focus on working with insurance companies and dealerships for replacement vehicles is a significant highlight, making the process smoother for those dealing with car repairs or accidents. This integrated service model can be a major convenience for Maryland drivers.
Customer Service (Positive Experiences): While experiences can vary, some customers have highlighted "extremely pleasant, friendly, and helpful" staff members (e.g., Clarissa and Phyllis). These positive interactions suggest a commitment to good customer service for many clients, facilitating quick pick-ups and drop-offs.
Value-Oriented Pricing: Sterling Car Rental aims to offer some of "the cheapest car rentals around," making it an attractive option for budget-conscious Marylanders who need temporary transportation without a high cost.
Convenience for Dealership Clients: Being located near or associated with dealerships like Bob Bell Hyundai provides a seamless transition for customers dropping off their personal vehicles for service, eliminating the need for separate arrangements.
Age-Friendly Rental Policy: The ability to rent to individuals under 25 (with slightly higher rates for 18-21) without the hefty fees often seen elsewhere is a significant benefit for younger drivers or families with younger drivers on their insurance policies.

Contact Information

For reservations, inquiries, or to discuss specific rental needs, you can contact Sterling Car Rental in Glen Burnie using the following information:

Address: 7125 Ritchie Hwy, Glen Burnie, MD 21061, USA

Phone: (410) 766-9036

Mobile Phone: +1 410-766-9036

Conclusion: Why this place is suitable for locals

For Maryland residents, Sterling Car Rental in Glen Burnie presents itself as a distinctive and often suitable option, particularly for those navigating car repairs or seeking cost-effective temporary transportation. Its location on Ritchie Highway offers excellent accessibility, making it convenient for individuals throughout Anne Arundel County and the wider Baltimore area, especially if their vehicle is already at a nearby service center.

The primary strength of Sterling Car Rental lies in its specialization in insurance and service replacement rentals. This niche focus means they are equipped to handle the complexities of direct billing to insurance companies, streamlining a potentially stressful situation for local customers. Furthermore, their commitment to "low discounted rates" and a more flexible age policy for younger renters addresses common barriers found with larger rental agencies, making car rental more accessible for a wider range of Marylanders. While it is always recommended for customers to thoroughly inspect vehicles and clarify all terms, Sterling Car Rental serves a valuable role in the local community by providing an affordable and specialized service for those in need of a temporary vehicle during their own car's downtime. For a budget-friendly option focused on replacement rentals, Sterling Car Rental can be a practical choice for Maryland locals.

Sterling Car Rental Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Sterling Car Rental Location

Sterling Car Rental

Maryland Anne Arundel County Glen Burnie Ritchie Highway

7125 Ritchie Hwy, Glen Burnie, MD 21061, USA

Sterling Car Rental Reviews

An average rating of ★3.4 from 15 user reviews.

dealershipfordprice

★ 5★ 4★ 3★ 2★ 1

If I could rate this place 0 stars I would. My car has been in the shop for 4 weeks now and within that 4 weeks I have received 2 faulty cars from your Glen Burnie location. They first put me in a Hyundai Sonata even tho I asked if I could have an SUV because thats what I am used to driving and they told me that they do not have any SUVs. I had the car for a little over a week when I got on the highway and got over 60 mph to find that the steering wheel shook and the seats vibrated. I called as soon as I got off the highway and I was told they didnt have any other cars for me to switch it for. I asked to speak with a manager and the guy said the manager was out that week and that he was the assistant manager and would call me when a car became available. When I was finally able to get another car I was once again given a Hyundai Sonata. This car had looked and smelled like it was not cleaned at all. In fact it smelled like straight cigarettes but the girl working swore that she didnt smell anything. I drove the car off and noticed that the tire pressure screen was on so I turned around and told the girl about the screen being on and she told me "if the tire pressure icon isnt on your good" which I said okay and left. When I got in the car to drive 2 days later the tire pressure light was now on. I immediately called on my way to work and spoke with the same girl who told me that my only option was to wait until the next day because they were closing and that they would be closed the following day because it was a Saturday. Frustrated to the max at this point I asked if there was anything she could do for me today and she said no. Once again I asked to speak to a manager and once again she replied with the same answer as the guy I spoke to before " the manager is out but im the assistant manager". I explained to her that I was very disappointed with how I was treated and unhappy with the fact that I was given a dirty car and she began to get loud with me and said "the car was clean when we gave it to you I looked at it. You said it smelled like cigarettes but I didnt smell anything". I told the girl that the car didnt even look like it had been washed and that there was pollen and bugs all over it and she said "Well it rained we cant help the weather. And as far as the other car you handed in they checked it and nothing was wrong with it. In fact we already have it rented to someone else.". We hung up and I got the tire filled with air because I had a 2.5 hour trip that I had to take the next day (which they all knew about and I was very clear about). The next day comes and so far everything is fine. I get on the highway and drive to Ocean CIty to go camping with my family. As soon as I get off the highway and im about to pull into the campground I start to hear a faint clicking. As soon as I pull into the campground the oil, engine, and battery icons all come on and the car shuts off. I turn the key off for a second and then turn it back on and it comes on long enough to drive almost to my campsite but completely breaks down before I get to it. Im now stuck in the campground waiting for my dad who was luckily there to come help me. He opened up the hood of the car and it was literally smoking so he had to push it to another spot that was not right in the middle of the road. Not to mention the fact that when we got the car moved there was oil everywhere. Since it was a Saturday I was unable to call sterling because they were closed. I am 6 months pregnant and for me to be treated the way I was treated by this place and to be given 2 faulty cars one of which broke down is completely unacceptable. Im beyond frustrated and angry with this company and how they handled things. I have told Hyundai that they need to rent me a car from a different company because I will never trust sterling again even if I am not paying for the rental. The customer service was terrible and the cars given to me were terrible and I honestly dont know how this company is still in business. This place doesnt care about you or your safety.
May 05, 2021 · Jordan Smith
I frequently use Sterling Car Rental whenever getting any maintenance done to my car that requires it to be dropped off all day. They come right up to the dealership to pick me up and then drop me off back at the dealership after the work has been completed on my car. I've had the pleasure of interacting with Clarissa (I think that's here name) and Phyllis and both were extremely pleasant, friendly, and helpful. I was able to get on my way fairly quickly during pick up and drop off. Additionally, the cars I've rented have always been clean and in good condition. The one time I had to self-pay, the price was extremely reasonable. The only thing I'd change is that there is someone in the office who wears way too much cologne or perfume and that scent is very disruptive and caused me a headache. Other than that, I've had a great experience during each of my visits to this location to rent a car.
Apr 25, 2022 · K D
I have used this car rental agency several times while my cars have been serviced by Bob Bell. It is convenient to have the location a short walk from the dealership. I got my rental quickly and it was clean and in good repair. I was also able to drop my car off at the dealership when I wasn't able to get to the rental agency before closing. They may be a part of Bob Bell, but that just makes it more convenient. They already know when I am having warranty work done, and the rental is being covered.
Mar 13, 2021 · Paula Celentano
My car was at Bob Bell getting warranty work done! Although that was a nightmare, worst experience ever. Sterling and Ms Phyllis we’re awesome! Kind, friendly and all around great customer service! Wish I could say same thing about that dealership next door, but that’s another story! Great job Sterling! Kudos!
Apr 15, 2022 · Annette Kullberg
This company is a shadow company that works for Bob Bell Ford next door. They only have cheap cars, so if the dealer sent you here you will not get anything like what you had purchased. They tell you the rental is for 30 days but they force you to drive back multiple times with in that 30 day period to reconfirm your rental. The staff were not familiar with basic business processes, one agent said could do electronic renewal the other said they dont have a scanner or fax to be able to do it. I am sure Bob Bell next door has a scanner. When confronted the staff set about trying to prove how I was in the wrong and there is nothing they can do because while owned by the same parent company they are a separate company from Bob Bell Ford. Good luck if ever sent here, you will need it!
Jul 31, 2019 · Patrick Brown