Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
When you find yourself in need of a temporary vehicle in Maryland, whether your car is in the shop, you're hosting out-of-town guests, or planning a weekend getaway, Enterprise Rent-A-Car is often a name that comes to mind. The Glen Burnie branch, located on Ritchie Highway, serves as a popular option for many local residents, offering a range of vehicles and services designed to get you on the road.
Enterprise Rent-A-Car is a globally recognized leader in the car rental industry, known for its extensive network of neighborhood locations and a strong emphasis on customer service. The Glen Burnie branch at 6807 Ritchie Hwy is no exception, providing a local point of access for vehicle rentals in Anne Arundel County. This location typically caters to a diverse clientele, from individuals needing a replacement vehicle due to accident or repair, to those requiring a car for leisure or business travel. While individual experiences can vary, the goal of Enterprise is generally to offer a smooth rental process and a reliable vehicle, aiming to make your temporary transportation as convenient as possible.
The Enterprise Rent-A-Car branch in Glen Burnie is conveniently situated at 6807 Ritchie Hwy, Glen Burnie, MD 21061, USA. Ritchie Highway (MD Route 2) is a major commercial corridor in Anne Arundel County, making this location highly accessible for residents of Glen Burnie, Pasadena, Severna Park, and even parts of Baltimore. Its placement on a prominent road means it's easy to find and reach, whether you're driving your own car for drop-off or being picked up by their team.
One of Enterprise's well-known features, and a significant advantage for locals, is their willingness to pick up customers. As one reviewer mentioned, "Enterprise rental picked me up," highlighting a valuable service that alleviates the hassle of getting to the rental office, especially if your own vehicle is unavailable. While not directly at BWI Marshall Airport, the Glen Burnie location is a short drive away, providing an alternative for those who might prefer a non-airport rental experience, possibly avoiding the higher airport fees and the consolidated facility's busyness. This accessibility, combined with the pickup service, positions the Glen Burnie Enterprise as a practical choice for many Marylanders.
- Diverse Vehicle Fleet: Enterprise in Glen Burnie offers a wide selection of vehicles, typically including economy cars, compact cars, mid-size and full-size sedans, SUVs (from compact to full-size), minivans, and pickup trucks. This variety aims to meet various needs, whether for fuel efficiency, passenger space, or cargo capacity. Specific models can include Kia Rio, Toyota Corolla, Nissan Altima, Chrysler Pacifica, Jeep Grand Cherokee, and various luxury options like Lexus ES or Audi A4.
- Flexible Rental Periods: Rentals can be arranged for daily, weekly, or longer-term needs, providing solutions for short excursions, business trips, or extended periods during vehicle repairs.
- Customer Pick-Up Service: A standout service is their commitment to picking up customers from their home or repair shop (within certain limitations), a major convenience, especially when a personal vehicle is out of commission.
- Online Reservations & Management: Customers can easily book, modify, or cancel reservations through Enterprise's website or mobile app, streamlining the planning process.
- Damage Waiver (DW) and Protection Options: Enterprise offers various optional protection products, including a Damage Waiver that can reduce or waive responsibility for vehicle damage. Other options like Personal Accident Insurance and Personal Effects Coverage are also typically available.
- After-Hours Return: For added flexibility, the branch usually offers an after-hours return option, where customers can park the car, lock it, and drop keys in a secure box, though customers remain responsible for the vehicle until business reopens.
- Neighborhood Convenience: Enterprise excels in providing readily accessible locations within communities, making it easy for locals to rent a car without traveling far.
- Customer Service Focus (Varies by Interaction): While experiences can differ, positive reviews frequently highlight courteous and helpful staff who explain rental terms clearly and aim to ensure a smooth process.
- Pickup Service for Customers: The complimentary customer pickup service is a major convenience, especially for those whose cars are at a repair shop or who otherwise lack immediate transportation.
- Vehicle Cleanliness and Maintenance: Customers often note that the vehicles provided are clean, well-maintained, and comfortable, contributing to a pleasant driving experience.
- Reputable Brand: As a leading car rental company, Enterprise generally offers the reassurance of a large, established brand with a wide selection of modern vehicles.
For reservations, inquiries about vehicle availability, or to arrange a customer pickup, you can contact the Enterprise Rent-A-Car branch in Glen Burnie directly:
Address: 6807 Ritchie Hwy, Glen Burnie, MD 21061, USA
Phone: (410) 553-6889
Mobile Phone: +1 410-553-6889
It's advisable to call ahead for specific questions or to confirm pickup availability.
For Maryland locals, the Enterprise Rent-A-Car branch at 6807 Ritchie Hwy in Glen Burnie remains a suitable and often highly convenient option for their car rental needs. Its community-focused approach, particularly the customer pickup service, addresses a common pain point for many residents whose vehicles might be out of commission. This is especially true for those dealing with insurance claims or routine maintenance, where getting to a rental office can be a challenge.
While, as with any large service provider, individual experiences can vary (as noted in some mixed reviews regarding booking discrepancies or fuel charges), many customers consistently report positive interactions, highlighting the professionalism and helpfulness of the staff. The availability of a diverse fleet ensures that whether you need a compact car for errands, an SUV for a family trip to a state park, or a spacious vehicle for a move, Enterprise in Glen Burnie likely has an option to fit. The convenience of its location on Ritchie Highway and the ease of access to major Maryland routes further solidify its position as a go-to choice. For many in the Glen Burnie area, Enterprise offers a practical and accessible solution for their temporary transportation needs, backed by the resources of a large national brand.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6807 Ritchie Hwy, Glen Burnie, MD 21061, USA
Enterprise Rent-A-Car Reviews
managerinsuranceSUVteampickupnamethe futureemployeescheckgas
★ 5★ 4★ 3★ 2★ 1I had to put my Bronco in the shop, so Enterprise rental picked me up. I had the most courteous, sweetest young lady whom explained everything about my rental, inspected, signed then on my way. I would recommend Enterprise car rental to everyone.The vehicle was really nice, clean and comfortable. One problem tho… I only had it for 1 day. 😉 But It was a smooth ride all the way through the process!Thank you Enterprise Glen Burnie MD
Dec 28, 2024 · phyllis rogersTerrible experience.Not only did they tell me they had a car available at a location and when I got there via Uber there was not a car for me and they told me there was nothing they could do for me. That day I had to walk 4 miles to work. They never reimbursed me, nor did they apologize for the inconvenience. I would later find out that I got forwarded to the call center and that they were the ones that booked my appointment and screwed it up. Lastly, when I finally received my rental they told me that it had half a tank of gas and that I was to return it with half a tank of gas. However, when I returned the car with a 1/2 a tank of gas, they would call me a week later And say that it was not a full tank and that they would be charging me an exponentially large amount of money for this.It was just an overall terrible experience. They did not seem to care about the customer one bit. I plan on never using their service again after a second bad experience in a row.I will say that the person, Matt, who called me to tell me about the gas and hold charge on my rental card seemed to be in good spirits, apologetic, and an overall good person. So he might want to possibly find a different company to work for.
Jun 20, 2025 · JasonI don't know what is wrong with the car rental companies these days, but they don't live up to quality and service expectations. Firstly, let me start by saying that the companies do not staff their locations appropriately for the volume of business that they get. Their inventory is low, and they don't maintain their fleets well. Even with an appointment the process took close to 2 hours, and there was a lobby full of people going through the same thing.As soon as I started driving, I knew something was wrong because cold water was leaking down on my foot. It took me 39 min. To get home and when I got my bags out of the back, I discovered that the carpet was soaked and there was 1/4 inch of standing water on the rear carpet. When I woke up the next day, the entire interior of the car had condensation on the windows as if it were a rain forest. By the time I got done running my errands, I was having a full-blown asthma attack from the mold caused by the water soaked carpet.I called enterprise and they arranged to change out the vehicle for me, but this car should have never been in circulation. They vacuum out all cars before they rent them, so surely, this water problem did not go unnoticed. Additionally. The registration tags were almost expired, so they partially pulled them off of the window to hide that fact. 3 other folks were in the lobby that day with the same problem. Expired tags. And that caused problems with them using their ezpass toll tags.So, the employees did a great job working with what they were given, but the filthy, unmaintained cars, the volume of people, and the long wait times were unacceptable. Such a disappointment.
Jul 08, 2024 · MThey are a great place if your car is with caliber collision. They were helpful and had everything I needed. They worked with my insurance to get the bill settled. The employees are great. The car definitely smelled like smoke. Not sure if that ever comes out
May 12, 2025 · Kim DeFioriThe staff was friendly and helpful. It was my birthday and I placed a reservation on line which I recommend calling the location you want to pick up from cause I didn't get the car I want but they did get me something close and didn't charge me more. If u want a car go to the Ritchie hwy location and not Crain hwy they lied and said they had the car drove there and didn't have it.
Jun 08, 2025 · Jamie Blankenship
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